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Natural Grace Holistic Funeral Care

4.4(13 reviews)See reviews ↓·Warrnambool

What customers say

Based on genuine customer reviews

Holistic funeral care in Warrnambool is the service that emerges from the accounts left by families, and the theme running through them is the personal attention given by Karen and Fiona, who are named repeatedly. Customers in several reviews describe how the two women listened carefully to family stories and then shaped farewells around them, offering options that families had not previously considered while never applying pressure to buy more than was wanted. The dignity shown to the person who had died is a point that comes up often, with mention of gowns, pampering and respectful treatment before the service.

Reviewers repeatedly note the clarity of the guidance through paperwork and liaison with other parties, the willingness to accommodate difficult circumstances, and the ongoing contact afterwards, described as support available at any hour. Kindness, warmth and patience are attributed to the team throughout, including to staff member Libby. Families speak of farewells that felt genuine and complete, with nothing included that was not needed, and of being treated as relatives rather than clients.

Reviews

Reviews are taken from publicly available sources.

NC
Nathan Carra27 May 2026

Natural Grace Holistic Funerals were absolutely incredible during such a difficult time. The owners were so compassionate, comforting, and supportive every step of the way, making the entire process feel far less overwhelming. They truly went above and beyond to ensure everything was handled with care, dignity, and genuine kindness. Their attention to detail and personal touch meant so much to our family. I cannot recommend them highly enough to anyone wanting a beautiful and heartfelt service for their loved one.

PK
Patreena K17 May 2026

Our family could not be more grateful to Karen and Fiona for the respect and dignity they showed us on the passing of our dear Kel. Due to extenuating circumstances, they went above and beyond to accommodate our family's needs during this difficult time. I could not recommend them highly enough.

W
warrannz14 March 2026

We cannot thank Karen & Fiona from Natural Grace enough for the care & kindness in looking after our beloved mum & nana, Valeta. Their attention to detail & consideration of families needs is exceptional. Their “guests” are treated with the utmost dignity & respect, and it is their intention that every person is given the most fitting memorial for them. We highly recommend this most excellent service.

LG
Lee Gunn10 December 2025

The team at Natural Grace Funerals in Warrnambool provided truly outstanding care and support for our family following the passing of both our mother and father. From our first conversation, their warmth, compassion, and professionalism shone through. They guided us with kindness and clarity, helping us create beautiful, dignified farewells that honoured our parents perfectly. Every detail was handled with such thoughtfulness and their gentle presence brought comfort and reassurance during a very emotional time. We are deeply grateful for the respect, understanding, and heartfelt care both Karen and Fiona showed our family. Natural Grace brought calm, guidance and genuine compassion when it mattered most. We wholeheartedly recommend Natural Grace Funerals for their exceptional service and the meaningful support they provide to families.

EB
Elissa Blake9 December 2025

Fiona and Karen were sensitive and caring in every possible way. They listened carefully and offered beautiful caring words when I needed it the most. Their support was like family! I didn't have a mother or sister, or girlfriend to support me so I was very grateful for their caring and respectful support. They made tea and took my brother and I through all the options without rushing or "selling" us anything. We talked about our Dad and it was lovely to smile and laugh over our memories. They accommodated everything we asked for and they made lovely gentle suggestions when we were unsure. We used their rooms for a small-sized service and morning tea before heading to the cemetery. I can't recommend them highly enough.

ES
Emma Sparrow4 March 2025

At what has been the most traumatic time in mine and my childrens lives has been made worse by this company. Not only were we told conflicting information by the people we spoke to which caused us additional emotional distress, i was then threatened with legal action after we decided to change to Guyetts Funerals instead. Highly Do Not recommend.

TT
Tam TOTH24 February 2025

The loss of a loved one is an incredibly difficult experience. Karen and Fiona provided exceptional care and support to our family and our loved one. Their professionalism and dedication were deeply appreciated from the outset, and their efforts to ensure a dignified and beautiful service went above and beyond expectations. The ongoing aftercare and support have been invaluable. I would be honored to receive the same level of care from Karen and Fiona in the future.

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Contact
+61355611199naturalgrace.com.au/warrnambool82 Fairy St, Warrnambool VIC 3280
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00