Privacy policy

If you have found your way to this page, there is a good chance you are here at a difficult time, arranging a funeral for someone close to you. We have kept this policy short and plain for that reason.

Find Funeral Director AU (findfuneraldirectorau.com) is operated by Selim Akcan. Any privacy question can be sent to [email protected].

Browsing this directory does not require an account, a password or any personal details. You can search for funeral directors, funeral homes and cremation services by suburb or by name, and compare listings freely, without ever signing up.

We want to be clear about one thing in particular: this website does not collect, store or process any information about a deceased person or about funeral or cremation arrangements. We are a directory only. When you contact a funeral home using the phone number or website link on a listing, that enquiry goes directly to the funeral director concerned, not to us, under their own privacy practices.

What our server records automatically

As with almost every website, our server keeps a routine technical log of each visit — the visitor's IP address, browser or user agent, the pages requested, and the date and time of the request. This supports the security and stable operation of the site and helps us detect and prevent misuse. It is not linked to any family's personal circumstances.

Advertising and cookies

This directory carries advertising so it can remain free to use at a time when the last thing anyone needs is another cost. Google and other advertising partners may place cookies on your device to show ads based on your interests. You can review or turn off these preferences at adssettings.google.com, and you can also manage or block cookies through your own browser settings; the directory keeps working either way.

Where business listings come from

The details shown for each funeral director or funeral home — business name, address, phone number, website, opening hours, and ratings and reviews — are drawn from information already publicly available through Google Maps and Google Business Profile. If you operate a funeral service and a detail is wrong, or you would like a listing corrected or removed, email [email protected] and we will act on it promptly.

Links to other websites

Listings link out to funeral directors' own websites and to Google Maps. Once you leave this site, the privacy practices of those destinations apply, and we are not responsible for them.

Your rights and how to complain

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You may ask what personal information, if any, we hold about you, and request that it be corrected, by writing to [email protected]. If you are not satisfied with our response, you can take the matter to the Office of the Australian Information Commissioner (oaic.gov.au).