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Ross Funerals

Ross Funerals

4.2(20 reviews)See reviews ↓·Hervey Bay

What customers say

Based on genuine customer reviews

Ross Funerals is remembered by Hervey Bay families for the care shown across cremations, funeral services and celebrant-led ceremonies, from the first arrangement meeting to the weeks that follow. Reviewers often describe how personalised each farewell felt, including one family who saw every detail of a brother's service built around his own character, and another whose mother's square dancing, card games and photographs were woven into the tribute. Adelaide, Scott and Michelle attract particular thanks for their devotion and sensitivity, while Christine, Emma and Courtney are also named for words and guidance offered from the heart.

A recurring theme is the steadiness with which families were helped to make decisions together, and the genuine understanding of grief shown throughout. Unexpected caring touches are recalled as easing an extraordinarily difficult day, and the grounds are described as beautiful. Continued contact after the ceremony, including calls in later weeks, is met with gratitude, as is the dignity restored to a loved one after death. Arrangements for cremation, burial and memorial gatherings appear throughout these accounts.

Cremation serviceFuneral celebrant serviceFuneral director
Ross Funerals — Customer photo

Reviews

Reviews are taken from publicly available sources.

FC
F CS22 November 2025

We cannot begin to thank everyone ( especially Adelaide) at Ross's funeral enough. During the loss of my father and mothers husband Ross's Funerals went above and beyond. The service was absolutely beautiful. The attention to detail and caring touches they did not have to do but did. It made an extremely hard day better. Adelaide has reached out to us a couple of times even with Christmas coming up. Ross's Funerals has arranged a afternoon tea for people to attend. Plus a Christmas baubble of your loved one. What an amazingly beautiful and kind gesture. Again thank you so very, very much for all of your assistance, care, kindness and support during this difficult period. We cannot recommend Ross's Funerals highly enough.

AB
Alan Boyle26 June 2025

Our mother recently passed away at 94 and we approached Ross Funerals to handle her cremation and funeral service. Scott Stewart and Michelle were outstanding. Their sensitive, caring and knowledgeable approach ensured that our celebration of Mum’s life went perfectly. We provided a selection of photographs depicting various highlights of Mum’s life, her many square dancing and card playing friends and her family and Scott very professionally bound these memories together in a slideshow presentation that enabled and encouraged everyone with us (and on line) to remember the good times they shared with Mum over the years. Ross Funerals facilities, the bush atmosphere and gardens, the flower displays and the quality of the after service food and drink all came together seemlessly. The ‘Order of Service’ and memorial books provided were professionally prepared and appreciated by the family. Scott and Michelle’s approach certainly lightened our load and we appreciate their efforts. We absolutely recommend Ross Funerals for their caring and very professional funeral service.

CK
Chloe Kruger20 May 2025

I’ve struggled for a good few months on how do a review that fully encapsulates and showcases how truly incredible Scott and Adelaide were when I lost my brother, however on reflection, nothing I say will ever match their actions so here it goes. Dom’s death was not one that allowed him to die with dignity however you both ensured that he had this in his moments after, and for this, I will forever be grateful. From Adelaide collecting Dom on the night he passed and promising my Mum you would take care of her boy, to Scott getting every detail right on how I envisioned the day would look. You made certain that Dom was restored with the care, dignity and respect that he was deserving of. You also guaranteed that the day was centred around Dom, and preserving his memory. Not only that, you handled everything that we threw your way with smiles, laughter, a comforting nod of the head or a hug along the way. Whether this be at Emileigh asking stupid questions as her coping mechanism, allowing the Dunga Derby cars to be as loud as they could be in honour of Dom, ensuring Dom’s favourite songs were played despite the rain, cancelling your plans so that Mum could see her kiss her baby boy goodbye one last time after the funeral, reassuring us that you were telling Dom every day how much we missed him, being patient with us whilst we said our goodbyes in our own unique way and leaving your own messages for Dom too at our request, and even Scott wearing matching Crocs with us on the day. Scott and Adelaide, I cannot thank you enough for everything you did. I also cannot thank you enough for coming to the Celebration of Life event too, whilst wearing bright yellow, Dom’s favourite colour. Not often do people go above and beyond but you both did that and made it seem effortless. Thank you, thank you, thank you.

EW
Emileigh Warry14 February 2025

Thankyou to Ross Funerals especially for making Dom's day all about Dom. A massive thankyou to Adelaide & Scott for there devotion and dedication in the work they do to be able to help us make decisions as a family for our Brother & Son.

SP
Shannon Pritchard9 April 2024

Such a Beautiful Service very personalised - Emma is absolutely fantastic. Thank You from the bottom of our hearts

BB
Brian Blennerhassett15 March 2024

I would like to thank the people at Ross Funerals for their care and compassion at a very sad time for our family. We dealt mainly with Scott and he could not have been more considerate and caring. Thank you Scott

DL
Donna Louttit17 March 2023

Had both mum and dads services here and they were fantastic at this difficult time

Funeral directors in Hervey Bay compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Hervey Bay are compared.

RankProviderRatingReviewsOpen Sat.
1J Kirk & Sons★ 5,07No
2Ross Funerals (this page)★ 4,220No
3J Kirk & Sons★ 3,614No
Contact
+61741247511www.rossfunerals.com.au18 Nikenbah Dundowran Rd, Nikenbah QLD 4655
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–15:30
SaturdayClosed
SundayClosed