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Salvos Funerals

4.9(23 reviews)See reviews ↓·Sydney

About the company

Salvos Funerals is operated as an ethical, not-for-profit organisation connected to The Salvation Army. It operates across Sydney, the Central Coast to Newcastle, the Greater Illawarra region, Melbourne, the Mornington Peninsula, Canberra and region, Perth and South East Queensland.

Services offered include pre-planned funerals, direct cremation, basic funeral and cremation, and personalised funeral services. The company assists with specific cultural and religious requirements and can organise interpreters for people from non-English speaking backgrounds.

What customers say

Based on genuine customer reviews

In Sydney, Salvos Funerals is consistently described by customers as delivering personalised funeral services with fairness and transparency. Reviewers repeatedly highlight the professionalism, compassion and patience of the team, noting that arrangements are handled efficiently from the first meeting through to the service itself. Several customers specifically mention named staff members, including Russell, Lachlan Walker, Melissa, Marc, Malcolm, Annette, Sarah and Wafaa, praising their guidance with paperwork and their ability to respect cultural traditions such as Samoan customs.

A recurring theme is the lack of pressure placed on families, with reviewers describing a calm and reassuring approach that allowed them to honour loved ones in the way they wished. Many also note that the funerals were affordable without compromising on care, and that communication remained clear and supportive throughout the process.

The promptness and attention to detail shown by staff are mentioned often, as is the genuine empathy extended to bereaved families during difficult times. Customers describe services that felt dignified, personal and well organised, with one noting that every interaction was heartfelt. The team’s availability and willingness to go above and beyond are points that come up frequently, alongside appreciation for their sensitivity to individual family needs and traditions.

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Reviews

Reviews are taken from publicly available sources.

LD
Leah D1 August 2026

Salvos Funerals was a comforting experience in an otherwise horrible time while managing grief and organising a service that you feel is worthy of your loved one. From the moment I started calling some funerals planning services, the friendliest but most informative was Salvos. Sarah spoke to me on the day of my father’s passing and it was an easy choice to choose Salvos. I then was assigned Wafaa as my funeral planner who again was comforting and informative, from day 1 to the day of the service. I hope not to use Salvos again soon but I can’t recommend them enough.

MY
Mei Yap5 January 2026

I had arranged Direct Cremation for my Mum. Megan Maxfield was very supportive and responsive. The service was excellent. Everything went smoothly. I would highly recommended Salvos Funerals.

LP
Lanz P26 December 2024

Salvos Funeral attended to my Fathers funeral in November 2023. Very professional, empathetic and respectful. They made the process very easy from the beginning and respected our Samoan traditions. Affordable and simple. Thank you Melissa and Marc. Giving back to a place that were present in my Dads life when he first migrated to Australia in 1994 just made sense. God bless.

SG
SP Goo20 January 2024

I highly recommend Salvos Funerals. We had Russell as our funeral director, he mad a highly emotional situation go really smoothly. Thankyou Russell for helping me and my family organise the funeral of my mother. Guest at that the funeral said it was one of the most beautiful funerals they have ever attended. I can’t recommend Russell, he’s colleagues and Salvation Army funerals enough.

CO
Colleen Ott16 November 2022

Incredible care and empathy when you need a helping hand! The OTT Family are very grateful for the personalised service extended by Russell. We cannot thank you enough for the considered communication, the understanding of our technology barriers and the dignity and ease of bidding farewell to our loved one. Every aspect of our interaction, on every occasion, was heartfelt. Russell was always available and our appreciation runs deep. Many thanks to the Salvos.

CP
Chris Plumridge6 December 2021

From the moment I contacted Lachlan following the passing of my husband from leukaemia in April, the care, love and support shown was more than I could ask for. Lachlan explained everything that needed to happen clearly and compassionately, and was in contact throughout the entire process. Gav was looked after beautifully and I am so grateful for the care given to both of us. The Salvation Army is my church and it was an easy decision to contact Salvos Funerals to take care of Gav. I have no hesitation in recommending Lachlan and the Salvos Funerals team. Thank you!

MC
Marie Conteh1 December 2021

Savos Funerals is the absolute best! I must say. I lost my son at 22yrs old. They pain is unbearable. But they make it seem so easy for my family and were very patient in tucking me through all the necessary process involved to give my dear son a befitting burial. May God Bless you all that involved. I have to mention these names in particular: Russell I, pastor Conteh and all who worked behind the scenes to make my son’s funeral so befitting. You’re all amazing set of people. My family appreciated you all so very much and God Bless you. Laying your Blessed hands on my son’s funeral and family was a Blessing. Thank you!

Cremation services in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Wilson Family Funerals★ 5,090Yes
2Private Cremation Services★ 5,069Yes
3Affordable Cremations NSW★ 5,023Yes
4Good Cremations★ 5,012Yes
5Kiss Funerals★ 5,010Yes
6Salvos Funerals (this page)★ 4,923No
Contact
salvosfunerals.com.au261-265 Chalmers St, Redfern NSW 2016