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Bethel Funerals

Bethel Funerals

5.0(29 reviews)See reviews ↓·Brisbane

About the company

Bethel Funerals is a not-for-profit funeral director that has supported families since 1997. The organisation donates all of its surplus funds to community projects, having given over $7 million to charity to date, and operates three chapels located in Melbourne and Brisbane.

James Clarke serves as Victorian operations manager, with over 12 years of experience in the funeral industry, while Andrew Kernick, with over 20 years of experience, is the mortuary manager and embalmer.

What customers say

Based on genuine customer reviews

Bethel Funerals is repeatedly described by families as a compassionate and highly organised funeral director, with many reviews highlighting the care taken from the first phone call through to the service itself. Angela and Frank are named often, praised for their relaxed yet experienced approach, clear communication and willingness to answer questions as they arise. Several customers note that difficult decisions were made easier by the guidance provided, and that the personalisation of services, including attention to the appearance of a loved one and the arrangement of hymns and music, contributed to a memorable occasion.

Reviewers also mention the seamless coordination of preparations and the respectful handling of the person who had died, along with the range of options available and the charity donation choice. The recurring theme is the genuine empathy shown to grieving families, with messages of thanks for support that continued beyond the funeral. One family notes that the team accommodated a service at very short notice, while others describe being looked after so well that they have returned to Bethel for subsequent arrangements and would do so again.

Bethel Funerals — Customer photo

Reviews

Reviews are taken from publicly available sources.

SC
Steve Caswell21 July 2026

Was wonderful dealing with Bethel Funerals again. Very considerate and helpful with all the details at such a sad time for our family. Was wonderful to have most of the funeral arrangements predone with their Payment Plan. Thank You Frank for all your help and assistance.

KL
K lolohea27 June 2026

Highly recommended!! Frank & Ange took on the task with very short notice and made it happen. Their commitment, effort, and willingness to help were outstanding. Thank you both for going above and beyond.

JE
Joy Everett30 March 2026

I thought Bethel did a wonderful job. For some reason there was a problem with the words of the hymns which maybe I should have asked to be printed on the folder. The music was very clear and Bethel made the service a lovely and memorable one. People said it was a beautiful service.

SK
Silia Kuka24 February 2026

From day 1 until the Family Service at Bethel Funeral Home was an amazing experience and their services. The Funeral Director Angela was a beautiful lady, very polite, sense of humour, absolutely brilliant. They looked after my father from day 1 when they picked him up from home to the Funeral Home, they were looking after my father. I am 100% introduced Bethel Funeral Home to my families and friends. The chapel where we had my father’s family service was well organised, the slideshow, the music everything was organised. Thank you Angela and team Bethel Funeral Home

JT
John Tongpao18 October 2025

The team at Bethal looked after us very well. They are very caring and considerate. We have asked them to be our funeral directors many times and we will continue to do so into the future.

NM
Nimrod Marshall29 August 2025

Over the period of my sisters funeral, Bethel funerals has been none other than exceptional. They were patient, willing and extremely helpful with the organisation of the funeral. They went to extreme lengths with fulfilling our needs and necessities. Staff, especially Angela were amazing in and out. Highly recommend to any families in need of a funeral. I and the family thank them once again!

MS
Margaret Sapolu15 August 2025

From the very first phone call with Frank, we felt reassured that we would be cared for during this difficult time following the loss of our beloved mother. Bethel Funerals at Underwood were truly exceptional. They showed genuine compassion and empathy, carefully explaining their services and giving us the heartfelt option to personalise the funeral to our wishes. Initially, we considered a closed coffin and after seeing the beautiful work Angela had done on our mom, we chose an open coffin so her loved ones could see her one last time to remember. Throughout the entire process, everything went smoothly and with sensitivity. We are deeply grateful for the gentle care they provided for our dear Mom and for their patience and thoughtfulness towards us. We would recommend Bethel Funerals to families who want their loved one's memory to be remembered.

Funeral directors in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Compassionate Funerals Queensland★ 5,0181Yes
2Tony Hollands Funerals★ 5,0160Yes
3Cremations Only★ 5,0112Yes
4Legacy Funerals - Funeral Services and Cremations Brisbane★ 5,080Yes
5Evermore Funerals★ 5,033Yes
6Bethel Funerals (this page)★ 5,029Yes
Contact
+61732199333www.bethelfunerals.com.au2998 Logan Rd, Springwood QLD 4127
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
Saturday08:30–17:00
Sunday08:30–17:00