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Renshaw's Funeral Service

Renshaw's Funeral Service

3.9(28 reviews)See reviews ↓·Orange

What customers say

Based on genuine customer reviews

Arranging funerals, cremations and celebrant-led ceremonies sits at the centre of what Renshaw's Funeral Service offers, together with chapel and function facilities used for gatherings in the Bathurst district. Praise for individual staff members recurs throughout the feedback, with Martin and Peter both acknowledged for professionalism and courtesy, while the accounts differ markedly in how consistently that standard was maintained. Reviewers frequently highlight the presentation of arrangements and booklets as dignified, and note that costs were kept within a family's means.

Reliability and clear communication before and after the service are mentioned often, as is sensitivity to family needs and time pressures, with staff described as going above and beyond in after-death care even under difficult circumstances. Against this, several families report feeling pushed to finalise arrangements at a first meeting, describe a senior staff member as lacking compassion or responsiveness, and recall being told that fees were required before a cremation could proceed. Others describe arrangements being mishandled, adding stress at an already difficult time, so the feedback reflects both genuine appreciation and real dissatisfaction with how some families were treated.

ChapelCremation serviceEvent plannerEvent venueFunction room facilityFuneral celebrant service

Reviews

Reviews are taken from publicly available sources.

MD
Melanie de Boehmler13 September 2025

My family and I will always be so grateful to Renshaws for their incredible, caring service and guidance through the most painful loss of our darling Mother. We are not a financially rich family; our love for each other is our wealth...but the kind staff went above and beyond to give our Mum a beautiful, dignified farewell within our means. A million times "Thank You"🙏💞

SD
Suzanne Degiorgio17 July 2025

Martin, Keegan and the whole team at Renshaw’s Funeral Service were absolutely wonderful following the passing of my Dad. From the moment I contacted them, they were very kind, compassionate and respectful. They were understanding of our concerns and needs, and they always made us feel at ease during what was the most difficult and stressful time in our lives. The service they provided for my Dad was so beautiful and very professional. I highly recommend Renshaw’s Funeral Service. Thank you to Martin, Keegan and the whole team.

AT
Alicia Turley13 July 2025

Our family would like to thanks Martin, Keegan and the team at Renshaw"s for making a sad time for our family so much more bearable. They were caring, compassionate and professional. They assisted us tp provide our beautiful Mother with a dignified and sensitive funeral service. Every detail was attended to with the utmost respect . Their florist and livestreaming service also delivered a high standard of service. They communicated with us through every part of the process. We felt cared for and our Mum was given the farewell she so richly deserved. Thankyou

KM
Kat M29 July 2024

Everyone at Renshaw Funerals are absolutely amazing. My mother passed away on the 20th of July in the evening, it was then that I had my first interaction with Renshaw funerals, they were extremely professional and respectful despite the hazardous circumstances that they faced in the removal of her body. They were incredibly understanding in our time limitations and went above and beyond in all aspects of after death care, knowing my mother was in such wonderfully caring hands brought me so much comfort. In a time of darkness for us, the group at Renshaw Funerals were a beacon of light. Thank you all on behalf of myself, my mother and all my family. Bless you all for the outstanding assistance you provide.

HS
Helen Strik15 May 2024

I would recommend Renshaw's funeral services to anyone who wants to be shown empathy, kindness and respect. I found them very professional and caring. They are hard working and great communicators. Thank you for making my experience easy and stress free.

JK
John Kelly25 April 2024

From the moment we contacted Renshaws to care for our loved one, we were provided with compassionate and professional communication and support. As a family, we were guided through the funeral process, with comprehensive information and advice. Every question and concern was addressed in detail.

J
Jane9 October 2023

I had the displeasure of dealing with Martin, who displayed a shocking lack of compassion and professionalism. He seemed disinterested in our needs and was uncommunicative. The funeral arrangements were mishandled leading to unnecessary stress in an already incredibly difficult time. I would strongly advise against using Renshaw's.

Funeral directors in Orange compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Orange are compared.

RankProviderRatingReviewsOpen Sat.
1Orange Funerals★ 5,021Yes
2Penhall Funerals★ 4,715No
3Godfrey Smith Funerals★ 3,02No
4Renshaw's Funeral Service (this page)★ 3,928Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00