Tender Funerals Illawarra
About the company
Tender Funerals Illawarra is a not-for-profit funeral service, established in 2016 as Australia's first franchised non-profit funeral service, providing services on an at-cost pricing model for families experiencing financial hardship. Since opening, it has delivered over 1400 affordable funerals to families across Illawarra and Sydney.
In 2020, Tender Funerals Australia was established, and Tender Funerals Illawarra is a member of the Tender Funerals Network.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
I would like to say thank you so much Ciaran and his wonderful team for making this journey for me and my family a gentle and kind one. Ciaran everything we asked for was done beautifully dad would be proud. We are all very grateful for everything and how you went out of your way , nothing was a problem. Thanks again Ciaran and the team.
This funeral home is truely amazing . From the start to finish we were given so much care as a family and to our dad . Talked through everything step by step too to give us a clear vision of everything that would be happening . We can’t praise Dani and team enough . We got so many complements through the funeral service too of how lovely Tenders care . We truely would recommend Tenders . They really made it so much easier for us to deal with our grief . Our hearts are truely greatful 💕
Tender Funerals were great to deal with from the initial enquiry to the end of the service. They were very well organised. The initial meeting with Aimee went really smoothly. Everything was explained and the service was excellent. Rod did a great job as the Celebrant. I cannot recommend them highly enough. Not only were they the most affordable, they were provided exceptional service from the first contact. You cannot get any better than Tender Funerals AAA+++
We recently used Tender Funerals for my husband’s cremation. They were absolutely wonderful. Amy came to my daughter’s home as logistically that was the easiest meet point for my children, and from the moment we sat down together, Amy put us at ease. She was very understanding and so attentive to any specific detail or question we had. Angelique then took over with the logistics and kept us informed every step of the way. Very caring people who take care of your loved ones with the utmost respect prior to the funeral. They keep you updated in every aspect and make this difficult journey for the family just that much easier. Thank you for your care and thoughtfulness at this time. Sue Chippindall
Aimee went above and beyond for our family. We lost our mother before Christmas and had used Tender in 2022 for our nan. A few obstacles arose, mainly due to the time of year that mum passed. Aimee was quick to relieve our stress and resolve any issues, even ones she didn't need to. She is such a loving, caring and respectful person. We hope to not need a funeral home again anytime soon, but highly recommend Tender.
Exceptional 5-Star Service from Tender Funerals During one of the most difficult times in our lives, Tender Funerals provided a level of care and professionalism that far exceeded our expectations. From the very first meeting, Wes was compassionate, understanding, and incredibly supportive. He took the time to listen to our needs, answer every question, and guide us through the entire process with patience and kindness. No request was ever too much for Wes. Whether it was handling special arrangements, accommodating last-minute changes, or taking care of small but meaningful details, he approached everything with a “nothing is too hard” attitude. His ability to anticipate what we needed before we even asked was truly remarkable. He made sure that every aspect of the service reflected our wishes and honored our loved one in the most beautiful and respectful way. What stood out the most was how seamlessly everything was organised. Wes and the team at Tender Funerals handled every detail with such professionalism that it allowed us to focus on grieving and supporting one another without worrying about logistics. Their calm and reassuring presence brought comfort to our entire family. Losing a loved one is never easy, but having Wes and Tender Funerals by our side made this incredibly hard time so much more bearable. Their dedication, compassion, and genuine care turned what could have been an overwhelming experience into one filled with peace and dignity. I can’t recommend Tender Funerals highly enough. Wes went above and beyond in every way, and we are forever grateful for the care he showed our family. If you are looking for a funeral service that will treat you and your loved ones with the utmost respect and kindness, Tender Funerals is truly the best.
I can not speak highly enough of Aimee and the Tender Funerals experience. Despite being the cheapest option for what was required in our situation, the professionalism, compassion, and attention to detail by Aimee made a difficult thing so much easier to deal with. I would recommend them to anyone. Despite being a small business, give these guys a go, because they really know what they're doing.
Funeral directors in Wollongong compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Wollongong are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Tender Funerals Illawarra (this page) | ★ 5,0 | 48 | Yes |
| 2 | Wollongong City Funerals | ★ 5,0 | 4 | Yes |
| 3 | Simplicity Funerals Wollongong | ★ 5,0 | 1 | Yes |
| 4 | Parsons Ladies | ★ 5,0 | 1 | Yes |
| 5 | H.Parsons Funeral Directors | ★ 4,9 | 52 | Yes |



