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Ian J. Arthur & Sons - Eastern Suburbs

Ian J. Arthur & Sons - Eastern Suburbs

5.0(11 reviews)See reviews ↓·Sydney

About the company

Ian J. Arthur & Sons Funeral Directors is a 100% Australian family owned funeral home that commenced business in 2010. The company operates from offices in Baulkham Hills and Woollahra and covers intra, interstate and overseas repatriations, catering to all religions and cultures.

Ian J. Arthur serves as Principal, with Brett Spear as Supervisor Funeral Director and Kevin Reardon as Repatriations Manager.

What customers say

Based on genuine customer reviews

In Sydney's eastern suburbs, Ian J. Arthur & Sons has earned consistent praise for the compassionate manner in which funeral arrangements are handled. Customers writing about their orders describe the care and kindness shown by Chris Cullen, who is named repeatedly for his attentiveness and willingness to assist at every stage without applying pressure. A point that comes up often is the time he takes to learn about the deceased, allowing services to be tailored and, in one instance, a memorial that reflected a family's unorthodox choices, including a unique casket and flowers sourced by the family themselves.

Reviews time and again mention that requests were accommodated, forms completed in person, and ashes delivered personally, with one family noting help with repatriating a cremated body overseas and expediting death certificates over the Christmas period. Communication before and after the arrangements is described as clear and prompt, including a reply to an after-hours enquiry within an hour. Cultural sensitivity, gentleness and a dignified approach are also highlighted, along with the ease with which the process was managed. The recurring theme across the feedback is a professional service delivered with genuine warmth and personal attention.

Reviews

Reviews are taken from publicly available sources.

JG
John Gain21 June 2024

Chris Cullen handled my father's funeral arrangements with care and kindness. No pressure and ready to assist at each turn. Highly recommend.

TL
Tinzar Lwyn4 April 2023

Chris Cullen is the friend you need during such difficult times. His cultural sensitivity and his kindness cannot be faulted. Chris will go above and beyond for his clients. I cannot recommend him highly enough.

B
Brett11 June 2021

A difficult day made easier. Many thanks to Chris and the team- nothing was too much trouble, our every request was accommodated. Chris took a lot of time getting to know what kind of man our Dad was, and led a beautiful service. Sincere Thanks.

LI
Louisa Ingram7 September 2020

Sadly I have had to call on Ian J Arthur & Sons twice in the last five weeks. I did a lot of due diligence initially as I didn't want a strong brand presence taking from the deceased's importance. I also wanted to have only one contact throughout. That contact was Chris Cullen. He was professional, personable and incredibly flexible about what we wanted. Both funerals were very different as were personalities involved. It seems a funny thing to say but I have been telling everyone how terrific Chris was.

M
Ming7 October 2019

Chris Cullen answered my online request within an hour at 9pm! In his email he not only gave me the quote, he also detailed everything that was included in the quote. We made an appointment to meet at my home. He filled all the forms for me in front of me. He also delivered ashes in person. He is kind, understanding, caring and very professional. I am so grateful for the high quality service he provided me in time of stress, as I was very sick myself at the time. I highly recommend Chris and the company he works for.

SJ
Stephen James King6 August 2018

Chris was a kind, attentive and very respectful funeral director. We opted for a slightly unorthodox approach to my grandmother's service and he was 100% accommodating of our choices (sourcing our own unique casket, flowers, etc) which I greatly appreciated. I thank him for his care and open heart in this very vulnerable time.

PB
Paul Bradley12 January 2018

The best I could’ve hoped for. My father suddenly passed away upon his visit from France during the Christmas period. My needs were complex and bespoke, yet through the service and support provided by Chris, my family was able to successfully repatriate his cremated body and hold the service we wanted in Europe. Together with expedited death certificates, this is remarkable considering the public holidays during this period. Thank you Chris for making one part of this process simple and your patience in responding to all my detailed queries during the festive season.

Funeral directors in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Ian J. Arthur & Sons - Eastern Suburbs (this page)★ 5,011Yes
2Sydney Funerals - Baulkham Hills★ 5,01Yes
3Bare | Funerals & Cremations | New South Wales★ 5,0442Yes
4Funera Sydney★ 5,010Yes
5Idyllic Funerals★ 5,051Yes
Contact
+611800454422www.ianjarthurfunerals.com.au37 Ocean St, Woollahra NSW 2025
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00