Reviews
5.0 / 5 · 51 totalWe had the pleasure of having Matt from Idyllic Funerals organising my father in-law’s funeral just recently. From the very start, Matt was amazing. With just a short turnaround for the funeral, Matt always made himself available to answer any questions we had and nothing we asked was ever a bother for him. He went above and beyond to explore every detail and made the process so stress free for us which gave us precious moments to spend time with family and process the death of a loved one. The day itself went as smoothly as could be with many family friends commenting on the amazing job he did, especially given it was a funeral which involved quite a few Vietnamese cultural traditions blended with some modern touches. We would highly recommend Idyllic Funerals for your funeral services.
Our family is incredibly grateful to Matt and the team at Idyllic Funerals. From the very beginning, Matt was meticulous, compassionate, and exceptionally accommodating. We were navigating a number of challenges, including a very tight turnaround time, language barriers, important cultural traditions, and the emotions that come with losing a loved one so soon. What stood out most was the genuine effort Matt made to understand and respect our cultural traditions. He took the time to listen, learn, and ensure that every detail reflected our family's wishes. His patience, empathy, and professionalism gave us confidence and comfort during an incredibly difficult time. I truly loved working with Matt. He made a stressful and emotional process feel manageable, and I always felt supported and understood. The service itself was absolutely beautiful, thoughtfully planned, and delivered with dignity and care. Most importantly, it was the farewell my dad deserved. We will always be grateful to Matt and the entire Idyllic Funerals team for helping us honour him in such a meaningful way. I would highly recommend Idyllic Funerals to anyone looking for a team that genuinely cares and goes above and beyond for the families they serve. ❤️
At one of the most difficult and stressful times in our life, Matt and Idyllic Funerals provided us with a sense of peace and calm, knowing that we were in his hands. Matt’s care and compassion was evident throughout the entire process of organising my brother in law’s funeral. He was there for every step of the journey, providing advice, support and answers to questions at any time. His willingness to make himself available at any time was outstanding and a true mark of the person he is and the compassion he shows to all. Our family will aways be grateful that Matt was there with us in our time of need. I highly recommend Matt and Idyllic Funerals as you can be guaranteed his personal care and attention.
Matthew’s care and generosity is beyond measure. Losing my mother was very difficult, but Matthew’s presence handling everything single detail with such dignity and care made it so much easier. A massive thank you to Idyllic Funerals and Matthew Morgan. My husband and I were completely overwhelmed by their support. We highly recommend the services of Idyllic Funerals under the care of Matthew Morgan, to anyone navigating this difficult journey.
Idyllic Funerals provided exceptional care and compassion while organising my father’s funeral. During a very difficult time, their team handled every detail with professionalism, kindness, and genuine empathy, making the entire process much easier for our family. A special thank you to Matt, whose warmth, understanding, and guidance were invaluable. He made us feel supported every step of the way and ensured Dad received the beautiful and dignified farewell he deserved. Nothing was too much trouble, and we are deeply grateful for the care shown to our family. I highly recommend Idyllic Funerals to anyone seeking caring and dignified funeral services.
In April, Matt looked after all the details of arranging my wife’s funeral, both at Bunnerong crematorium and at our local church in Rosebud Victoria. I have read other reviews of how Matt has excelled in virtually every review posting. When I read these, I can only endorse each one of them as being similar to my experience. The only additional comments I can make to help others dealing with choosing a funeral director, and it’s always during a stressful time, is that I am amazed at that Matt exceeds everyone’s expectations and I thought that he was just very good to us! He is a man with amazing empathy and capacity to conduct Services in such a professional and sensitive way. The other point I would make is that Matt, based in Sydney, was able to quickly make arrangements in Victoria using his local support people in the Picaluna network. His colleagues were in sync with Matt’s way of working - they worked together seamlessly. Thank you Matt for making this difficult time as comfortable as it possibly can be.
I found Matt Morgan to be a funeral director of the highest caliber: sensitive, compassionate, involved and highly competent in the art of steering the bereaved through their saddest of times. Matt has the human touch – he genuinely seems to care. He was across every detail and conducted himself with the utmost sincerity from the moment my family reached out until the closure achieved only through a moving and all-embracing memorial service. Matt told me his mission in life is to help families when they need it the most – and I believe that to be true. In our darkest of moments, we would not have made it through without Matt.