Families across Melbourne engage Kingston Funerals for funeral and cremation arrangements, including transport from an aged care facility, through to a Hindu service held at a family home, and on to a cremation and viewing. Reviewers name funeral consultant Emily repeatedly for answering questions before they were asked and keeping arrangements moving without pressure. One family had used the company's sister business, Browne Brothers, for a funeral almost two decades earlier and returned to the same group for their mother's. Catering after the service, including refreshments prepared on site, is also mentioned as part of the day.
Reviews
4.8 / 5 · 254 totalHighly recommend these lovely ladies and their utmost professionalism. We had a very sad situation for a tiny person who was so beautifully put to rest; their empathy, compassion and understanding was greatly appreciated.
From the very beginning, the entire team treated our family with genuine kindness, compassion, and respect during one of the most difficult times of our lives. They were incredibly family-oriented, and nothing ever felt like too much trouble. A special thank you to our funeral director, Emily, who was exceptional. She was kind, gentle, responsive, and quietly made everything happen exactly when it needed to. Her calm support, warmth, and attention to detail gave us great confidence throughout the entire process and made a very difficult time so much easier to navigate. One of the most stressful moments came when some of our family were unexpectedly delayed while travelling to the service. Without hesitation or any fuss, the team rearranged the timing to ensure everyone could be there. What could have been an incredibly upsetting situation was handled with such professionalism and calm that they simply made it work. The chapel itself was a beautiful, peaceful space that provided the perfect setting to celebrate Mum’s life. The flowers were elegant and thoughtfully arranged, creating a warm and comforting atmosphere. Their willingness to set up candles for a candle lighting ceremony was also a wonderful touch. Following the service, the catering was excellent, with everything beautifully presented. The ribbon sandwiches were especially delicious and were commented on by many of our guests. We also really appreciated the additional staff who were on hand to ensure the catering and refreshments ran smoothly, allowing our family to spend time with our guests without having to worry about any of the practical details. The team on the day of Mum’s service were absolutely wonderful. They handled a few unexpected situations with professionalism and care, going well above and beyond what we expected. They looked after our guests beautifully and, when one of our guests became unwell, a member of the team drove the guest’s car to the hospital to ensure they were taken care of. Their compassion and willingness to help meant so much to our family. They made every effort to ensure the service reflected Mum’s wishes and supported our family with kindness every step of the way. A heartfelt thank you also to our celebrant, Sandra. Having Sandra as both our celebrant and a family friend made the personal connection truly invaluable. She was always available, making the process of creating Mum’s service seamless and so much easier than we could have imagined. Sandra gently guided us through every step, offering thoughtful suggestions and encouraging us to personalise the service in ways that reflected Mum’s life and personality. On the day, she spoke from the heart, capturing Mum so beautifully and creating a celebration of her life that felt deeply personal and exactly as Mum would have wanted. We will always be grateful to Emily, Sandra, and the entire team for their professionalism, warmth, and genuine care. They didn’t just organise a funeral—they cared for our family every step of the way. We wouldn’t hesitate to recommend them to anyone looking for compassionate, professional, and truly exceptional funeral services.
Kingston Funerals recently looked after the arrangements for our Mother. They were very professional, organised and compassionate. Emily, who we dealt with was so kind and professional and answered all our questions before we even had a chance to ask them. For someone who is so young she showed a great deal of maturity and understanding of our needs plus she was very knowledgeable and efficient. During a difficult and stressful time she made the whole process as simple and stress free as possible. Thank you
We are deeply grateful to Kingston Funerals and Browne Brothers Funerals for the professional, respectful and compassionate way they recently organised my 95-year-old mother’s funeral. From transporting her from the aged care home to the mortuary, then from the mortuary to our home for the Hindu service, through to the Hindu cremation and cremation viewing, every step was handled with dignity, sensitivity and genuine care. About 19 years ago Browne Brothers Funeral had arranged my father’s funeral, as well. A heartfelt thank you to Harley, Renata, Nicole and Sharon for guiding us through such an emotional time with calmness, patience and empathy. One moment will stay with me forever. After the cremation, I emotionally said to Harley, “I don’t know how you do cremations day in and day out every day.” Harley quietly replied, “We do it FOR YOU.” That one sentence reflected the humanity, compassion and purpose with which they serve grieving families. We will always remember and appreciate their support during one of the most difficult moments of our lives.
I want to acknowledge what a beautiful service Kingston Funerals provides. They have supported my family through 2 grandparents and my dear father. Sharryn was our director for all 3 and she made extremely difficult times more bearable.
I would have no hesitation in recommending Kingston Funerals and in particular Junior who looked after us. The death of a loved one is never an easy time but they were respectful, compassionate and responsive with great communication and everything happened exactly as they said it would.
I would like to express my heartfelt thanks to Kingston Funeral Services for the exceptional care and support provided during my Dad’s service. After my Dad passed away, I was feeling incredibly stressed and overwhelmed with everything that needed to be organised. From the moment I found Kingston Funerals, a huge weight was lifted. They took care of absolutely everything, making what felt impossible suddenly manageable for me and my family. A very special thank you to Emily, who was so understanding, compassionate, and helpful in every possible way. Her professionalism and genuine support meant more than words can express. She guided us through each step with such care and kindness, and it made a difficult time so much easier to navigate. We are forever grateful for everything you have done for our family. Thank you for creating such a meaningful and seamless service for my Dad. Thank you