Wilson Family Funerals arranges funerals and burials for families on Sydney's northern beaches. Reviewers describe planning meetings with Anna and burial arrangements led by John, Simon and Kate, along with daily check-in calls from Anna in the lead-up to a service. One family, arranging two funerals within six months while waiting on superannuation to be released to cover costs, says they were not pressured over payment timing and were told not to worry until the funds came through. Reception staff, including Deidre, are also mentioned for handling first enquiries with care.
Reviews
5.0 / 5 · 90 totalWilson family funerals has provided a beautiful service for my mum. They were very professional and helpful. I would highly recommend them to anyone. Thanks to Ann and her team for the great work. Michele Hensler
This was the first time I'd arranged a funeral and Rhonda and her team were so professional and caring and made it so easy for my family, both in the lead up to the funeral and on the day. It was a very positive experience working with Wilson Family Funerals during such a sad time.
We farewelled my elderly father in February. I cannot speak highly enough of Wilson Gamily Funerals (WFF) & the care our family received. The planning meeting with Anna was smooth & she had excellent advice about the service. Leading up to the service and on the day of the funeral, Ann & Kate and the WFF staff couldn’t have done more to make our dad’s funeral memorable. They were caring, professional and flexible to all our requests. We chose WFF because they are a genuine local Northern Beaches company. I know that they contribute thousands of dollars to the community each year & that is how we found them. I cannot recommend WFF highly enough. Choosing WFF certainly made a difficult day easier for our family.
Wilson Family Funerals was an excellent service, professional, compassionate, and perfect in organising my late mother's burial service. Not only was the burial itself beyond our expectations, so beautifully handled by John, Simon and Kate, but the initial interview and subsequent phone calls with Anna were nothing short of amazing. Even the very first call made to Deidre at reception was handled with such care and compassion. Wilsons made the process so smooth and fuss free. A 5 star wonderful service to be highly recommended to others.
Sadly, I've had to use Ann, Kate and their team twice in a 6month period, firstly with my mother's passing and then my sister, at the time I had no access to funds to pay for both funerals as I had to get super released to pay, which takes time. Not only did Ann make both funerals' arrangements smooth she also checked in on me daily leading up to Mum's and my sister's, reassuring me not to worry about my lack of funds that she knew I would eventually pay and I did. Mums took a few months, and my sisters took 3months at no time did I feel pressured, the opposite. Wilson Family Funerals staff are professional, empathetic and sincere in the care and services they provide. I cannot thank them enough. Their care made what I was going through that little bit better knowing I could trust that everything from the service to the cremation would be dealt with the utmost professionalism.
Our family was very pleased with the funeral arrangements for our mother. The Wilson Family Funeral team guided us through a difficult time with great empathy and professionalism. We thank the Wilson team for their role in a great sendoff for our Mum.
I have no hesitation in recommending Wilson Family Funerals. Ann Wilson was very compassionate and caring in organising all details to make this very sad occasion run smoothly. Her team were also very professional and curteous.. If you are looking for a compassionate and caring Funeral Director you need look no further than Wilson Family Funerals.