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Fitzgerald's Funerals

Fitzgerald's Funerals

4.4(13 reviews)See reviews ↓·Townsville

About the company

Fitzgerald's Funerals has been providing funerals in Townsville since 1997. It is a member of Funerals Australia, following its code of ethics and professional standards, and is part of the Propel Funeral Partners network of funeral homes across Australia and New Zealand.

The company offers full funeral services held in a church, chapel or other meaningful venue, among other service options, and offers Sureplan funeral bonds, which have operated since 1935 under the Corporations Act and Life Insurance Act.

What customers say

Based on genuine customer reviews

Families in Townsville consistently highlight the genuine care shown by Fitzgerald's Funerals when arrangements are being made at the most difficult of times. Accounts name Michael, Paul and Helen, whose empathy and patience helped relatives understand each stage of the process while still being offered options that suited the family's budget. A theme running through the feedback is the willingness of staff to go further than expected, whether collecting a loved one from hospital sooner than anticipated, holding a combined service for two parents who died close together, or bringing a son's ashes home in time for Christmas.

Several accounts note the attention given to urns, boxes and certificates, which they describe as beautiful, along with practical suggestions that honoured a loved one's written wishes and eased the strain on the family. The support is remembered as continuing from the first conversation through to the ceremony and beyond, with the team's professionalism and warmth credited for creating services that felt personal and memorable. Several families note that the compassion shown during such vulnerable moments made an overwhelming period far easier to bear.

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Reviews

Reviews are taken from publicly available sources.

JA
Jasmine Allen18 April 2025

The team was extremely compassionate and helpful during this difficult time. Our whole family is very grateful of there services.

GL
Greg Lundie10 January 2025

We cannot thank Michael, Paul and the team at Fitzgeralds in Townsville enough for the amazing service they provided to our Mother and Father who past just prior to Christmas this year. To say they went 'above and beyond' looking after both Mum and Dad cannot be understated! As a family this ensured us that our parents were well looked after. Michael was able to arrange for our parents to have their service together (they passed 3 days apart), which is simply amazing, was another thing they did to make the occasion all that more memorable. It is the simple things that people do that can much such a difference and this is what we experienced at Fitzgeralds. The support, guidance and comfort provided in making arrangements was exceptional and ensured that our parents service and final day was what exactly what they wanted. I cannot thank Michael and the team enough for all of their genuine support and comfort. Thank you!

AS
Aaron Smith30 November 2024

Would definitely recommend. The guidance and support from Fitzgeralds gave us a memorable, beautiful service well beyond what we had dared hope for. Fitzgeralds guided us through the process, making helpful suggestions, and working within the written desires of our loved one, making us feel supported the whole way, and reducing the stress we were already facing. Thank you again Michael and team.

MM
Morgan McWhirter22 April 2024

The Fitzgerald's team are amazing at what they do. They deal with people at the worst times of their lives, and do it with the utmost of compassion, professionalism, and just overall lovelyness. Mick and the team went out of their way to make sure we understood what was happening, and gave us plenty of options to suit our budget. They managed to retrieve mum earlier than thought so she didn't have to spend another weekend in the hospital. The day ran so smoothly that I don't even remember most of it! I didn't have to second guess anything as I knew it was taken care of. Being able to bring Poppi dog along at Mick's suggestion made the day a tiny bit more bearable. They even got the colours of the flowers EXACTLY right, and included plenty that could be dried and preserved, which I now appreciate. It was all these little details that, when looking back now the initial shock has dulled, make all the difference. Thank you all for looking after mum, and then looking after everyone she left behind.

VR
Vanessa Russell22 December 2023

Michael went about and beyond to get my son's ashes home before Christmas. All the staff were so caring and considerate. They took so much time and care in my time of need. The urn and box were so beautiful and the certificate is just so beautiful. I highly recommend

LE
Letitia Edwards30 October 2023

Thank you Michael and Paul. The empathy and care you have showed me and my family during our time of sadness we could not be more grateful for. High recommend your service, thank you again

MO
Margaret O'Brien3 July 2023

Would not recommend at all, Very unprofessional and uncaring, money hungry, was not even offered to have a coffin or an urn, told me to get flowers from Woolworths to put on top of coffin ⚰️

Funeral directors in Townsville compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Townsville are compared.

RankProviderRatingReviewsOpen Sat.
1Townsville Funerals, Cremations & Crematorium★ 4,874Yes
2Oceanview Low Cost Funeral Services★ 4,714Yes
3Morleys Funerals Pty. Ltd.★ 4,670Yes
4Fitzgerald's Funerals (this page)★ 4,413Yes
Contact
+61747244000www.fitzgeraldsfunerals.com.au7 Yeatman St, Hyde Park QLD 4812
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00