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Fitzroy Funerals

Fitzroy Funerals

4.7(29 reviews)See reviews ↓·Rockhampton

About the company

Fitzroy Funerals is a locally owned and operated funeral director business in Rockhampton. The company is a member of the National Funeral Directors Association of Australia. Colin Dean is the Director, and the Dean family is involved in the business. The team includes funeral directors with decades of industry experience alongside those newer to the profession. Fitzroy Funerals provides funeral services including burial and cremation arrangements. It offers funeral insurance application support, including certifying documents and submitting applications to insurers, and provides funeral pre-planning guidance.

The business is pet-friendly and allows pets at viewings when appropriate. It respects cultural and religious practices and tailors services accordingly. Fitzroy Funerals maintains working relationships with local cemeteries, the crematorium, venues, medical facilities, and nursing homes. It produces printed items from original in-house designs rather than third-party templates. The company built its own internal customer relationship system and website.

What customers say

Based on genuine customer reviews

Rockhampton families have shared accounts of Fitzroy Funerals handling funeral arrangements with compassion and steady professionalism. Reviewers repeatedly note the patience and understanding shown by staff, and many describe being guided through each stage of planning with dignity and sensitivity. Colin, Alisha, Joan and Chontelle are named for their warmth, empathy and attention to personal wishes. A theme running through the feedback is how faithfully services reflected what families had envisioned, whether a funeral ceremony or a cremation, including the interment of ashes at a cemetery.

Those writing about sudden or difficult losses mention being kept informed and feeling genuinely supported from the first meeting through to the days afterwards. The business is identified as an independent funeral home, coffin supplier and celebrant service, with staff described as courteous, kind and approachable while upholding a high standard of care. Advice given freely and respect shown to each loved one are recurring themes, and gratitude is expressed for arrangements carried out with dignity at a distressing time, with several noting that the service was exactly what they had wished for.

Coffin supplierFuneral celebrant serviceFuneral home
Fitzroy Funerals — Customer photo

Reviews

Reviews are taken from publicly available sources.

NR
Neil Roberts2 April 2026

On behalf of our family I would like to thank Joan for her role in dealing with the tragic loss of our son Lincoln. Her kindness and compassion and genuine warmth made a sorrowful situation as good as it could be under the circumstances. We were kept informed throughout the whole process and clearly Joan understood our grief and imparted genuine comfort to us.

AD
Adrian Dahler6 January 2026

Having our father pass suddenly recently was the hardest life even that i have experienced in my life, especially at Christmas time. Alisha, Chontelle and Colin at Fitzroy Funerals were AMAZING from our first meeting right through his funeral ceremony and Beyond. They have been Kind, caring , compassionate and made everything so much easier for us during a Really hard time. Thank you all So Much for everything you have done. Dad would have been so Happy with everything. Thank you once again , Adrian and Family .

SC
Shelley Cunningham3 July 2025

I would like to Thank the staff at Fitzroy Funerals, Rockhampton. Qld.My son who passed on the 22nd june. Was put in the care of the Fitzroy Funerals. Between organising for me to have a conversation with the coroner, and getting my son cremated, it all went very smoothly, with them taking into account, i was a grieving mother, i was not in my hometown, The staff were there to care, answer questions, and looked after my son’s body with a great deal of respect. As well as his ashes. They kept me informed even down to when he was being cremated the day and time. As sad as it was i felt included in the process of putting my son’s body to rest. Finally he is free and at peace. RIP Steve.

RF
Rita Fiu31 May 2025

If you are looking for someone who listens to your needs especially if you want to be discreet and have things arranged on your behalf. Please do not hesitate to reach out to the amazing Alisha. Thank you so very much, its such a blessing to have a stress free weekend thanks to your help!

EC
Emily Cooke10 March 2025

We are so grateful to Alisha and the entire team at Fitzroy Funerals for the compassionate care and support they provided during my grandfather’s funeral. From start to finish, Alisha’s gentle professionalism, empathy, and attention to detail made an incredibly difficult time a little easier for our family. She treated my grandfather’s memory with such respect, and we felt truly supported throughout the entire process. Thank you for helping us honour him in such a dignified and meaningful way. We will always be thankful for the kindness you showed our family.

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Borgy13bigpond4 March 2025

My father did his last road trip from Gladstone to Rockhampton to be cremated in Rocky. I can’t speak highly enough of the professional and courteous staff at Fitzroy Funerals. Alisha in particular was lovely and compassionate to deal with during this difficult time for our family. I highly recommend them to look after your loved one. Thank you very much.

BH
Brook Hollis17 February 2025

I cannot thank Fitzroy Funerals enough for the exceptional care and professionalism they provided during such a difficult time. From the very first contact, Colin, the funeral director, was compassionate, patient, and understanding, guiding us through every step of the process with the utmost respect. His attention to detail and willingness to accommodate our wishes made all the difference. Alisha, the manager, went above and beyond to ensure that everything ran smoothly. Her kindness and efficiency were truly comforting, and she made what could have been an overwhelming process feel seamless and stress-free. A special mention must go to Dan, our celebrant, whose heartfelt and beautifully delivered service captured the essence of our loved one perfectly. His words were genuine and moving, and he created a service that felt deeply personal and meaningful. The entire team at Fitzroy Funerals showed incredible professionalism, warmth, and dedication. They handled everything with grace and dignity, allowing us to focus on remembering and celebrating our loved one’s life. I would highly recommend them to anyone in need of funeral services—they truly go above and beyond. Thank you, Fitzroy Funerals, for your outstanding care and support during this time.

Funeral directors in Rockhampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Rockhampton are compared.

RankProviderRatingReviewsOpen Sat.
1Quality Cremation Services★ 5,017Yes
2Tucker & Nankivell★ 5,010Yes
3Fitzroy Funerals (this page)★ 4,729Yes
4Finlayson and McKenzie Funeral Directors★ 4,012Yes
5Harts Family Funerals★ 3,020Yes
Contact
+61749225422www.fitzroyfunerals.com.au187 Musgrave St, Rockhampton City QLD 4700
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00