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George Hartnett Metropolitan Funerals Kelvin Grove

George Hartnett Metropolitan Funerals Kelvin Grove

4.6(9 reviews)See reviews ↓·Brisbane

About the company

George Hartnett Metropolitan Funerals was created in 2017 after the merger of George Hartnett Funerals and Metropolitan Funerals, bringing together more than 145 years of experience across 12 locations in Brisbane, Redland, Logan and Moreton Bay. The business has served families across Queensland since the 1940s and provides multicultural funeral services with connections to religious organisations in the community.

The Kelvin Grove chapel seats 140 guests, with additional standing room for 30, and the location has 70 on-site parking spots.

What customers say

Based on genuine customer reviews

Kelvin Grove families have repeatedly turned to this funeral director in their most difficult moments, and the accounts that emerge share a clear pattern of compassion, patience and steady guidance. Several buyers describe being met with kindness and respect from the first phone call, with named staff such as Lisa, Kate, Jake, Sally, Alex and Ada singled out for the care they showed and the clarity with which they explained each step.

An aspect raised across a number of reviews is how unhurried the process felt, with families never rushed while decisions were made and options laid out plainly. Reviewers also mention how smoothly the funeral itself unfolded, attributing that to one person coordinating arrangements from start to finish, including the order of service, photographs and chosen music.

The thoughtful personal touches, the willingness to remain available, and the way grief and confusion were handled with grace are recurring subjects, with more than one family noting that the support continued after the service. Several accounts relate to services for a parent or a baby daughter, and in each case the arrangements reflected what the family wanted. The sincerity of the staff across these dealings is the thread that runs through the feedback.

Funeral director

Reviews

Reviews are taken from publicly available sources.

CH
Corey Hall24 January 2026

Lisa and the team were excellent. She made a difficult experience much much easier by taking on the required tasks to get a wonderful funeral and remembrance of Dad's life. Lisa also looked after Mum's funeral, again she ensured the family could focus on mourning and not what has to be done. Thankyou Lisa

CP
Cyrus Parsa31 July 2025

Very compassionate caring staff, words cannot express my feelings for their love and great service. Our special thanks goes to Alex and Ada for their outstanding level of care and support they have given us throughout the difficult times we were experiencing. Thank you.🙏🙏💐💐 Highly recommended. God Bless you.

TP
Trudy Pulvirenti17 July 2025

Lisa and the team were incredibly kind and compassionate in every one of our dealings with them. Dad’s funeral was everything he would have wanted and Lisa was instrumental in helping facilitate that. I would highly recommend them.

PP
Pen Pen11 December 2023

Lisa Rizzo and the team from George Hartnett Kelvin Grove were amazing to deal with right from that dreaded phone call I had to make to advise my father was dying. Lisa was so helpful and was very clear in what we needed to do, how we could complete things and gave us all our options. We never felt rushed or hurried along and she was so empathetic and could relate to our situation. On the day of the funeral, everything went so seamlessly that we did not have any worries or concerns. The added bonus of Lisa changing the funeral flowers into individual bouquets was AMAZING and it was great to be able to give people some.if these and keep some for ourselves. She even dropped off the death certificate to me in person, so as to not put me out having to get it. I have never wanted to recommend a company or rep (Lisa) more!!

NG
Natalie Grondin8 December 2022

Sally was incredible! After losing my Dad the compassion, kindness and respect shown to my family and I, is greatly appreciated. Thank you so much, highly recommend this service.

TC
tom clark22 November 2022

Amongst the pain and heartache that consumed my Wife and I, when we lost our baby daughter, GHM was a beacon of light in the darkness. Kate and her team went beyond all our expectations with their amazing generosity, sympathy and all their thoughtful little touches. This unexpected level of service, not only made the experience as memorable and painless as possible, but it renewed in us a sense of hope in times of such tragedy.

NF
Nikki Fraser6 March 2020

Jake was absolutely wonderful at guiding us through the steps and decisions needed, he was always caring and understanding, relatable and trustable. He made himself completely available to myself and my family and managed our confusion and grief with amazing grace and compassion. The experience we had with Jake was so helpful during such a difficult time. I would highly recommend him and the George Hartlett team at Kelvin Grove.

Funeral directors in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Compassionate Funerals Queensland★ 5,0181Yes
2Tony Hollands Funerals★ 5,0160Yes
3Cremations Only★ 5,0112Yes
4Legacy Funerals - Funeral Services and Cremations Brisbane★ 5,080Yes
5Evermore Funerals★ 5,033Yes
11George Hartnett Metropolitan Funerals Kelvin Grove (this page)★ 4,69Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00