Find Funeral Director AUAdd your business
← Back to Port Macquarie
Hastings District Funeral & Cremation Service

Hastings District Funeral & Cremation Service

4.8(38 reviews)See reviews ↓·Port Macquarie

About the company

Hastings District Funeral & Cremation Service is a funeral director based in Port Macquarie, first established in 1930. The company has been supporting families across Port Macquarie since that time and is part of the InvoCare network. Its team has over 100 years of collective experience. The company operates three local offices and serves families throughout Port Macquarie and beyond.

It provides funeral and cremation services. The company works with families from many different backgrounds, respecting their beliefs, customs and values. Facilities include a modern chapel that can comfortably seat 60 people, an indoor-outdoor refreshment room suitable for 50 or more guests, a fleet of funeral vehicles including a hearse, and an arrangement room, a private space to meet with a funeral arranger.

What customers say

Based on genuine customer reviews

Cremation and funeral coordination in Port Macquarie is carried out with a level of care that families describe as both professional and deeply compassionate. The services evident in accounts include full funeral arrangement, cremation, catering, audio visual preparation and celebrant liaison. Gemma is named often for her intuitive understanding of family needs, clear communication and the way she handles sensitive detail before, during and after a service. Karli Eggins is also singled out for her helpfulness and the respect she brings to arrangements, with one family noting that she managed two separate funerals without any request proving difficult.

Hayley and Ashleigh draw similar praise for their knowledge and kindness. A point made in several accounts is the smooth handling of complex logistics, such as arranging a funeral from interstate, which several customers say allowed them to concentrate on grieving rather than administration. Reviewers often mention the team's proactive approach to testing slideshows and confirming arrangements, and the empathy shown at viewings and pre-funeral meetings. The ability to meet people wherever they are in their grief, whatever their age or circumstance, stands out as a consistent source of comfort.

Funeral director

Reviews

Reviews are taken from publicly available sources.

PH
Paul Hinchey7 September 2026

We are so grateful for the care and empathy shown our family when we organised the funeral of our dear Uncle in December 2025 and again with our dear Aunty in June 2026. Karli Eggins the Funeral Director was especially helpful and nothing was an issue for her to do to make those emotional times for our family run smoothly and with such a high degree of respect. Karli and her team on both occasions were professional and supportive for all of our requests and wishes. At a time in your life when you need a team to embrace you and do everything to make sure all goes well these are the wonderful people who go above and beyond to do just that. They are outstanding their field.

WS
Wendy Sunol24 June 2026

Arranging our dear mum’s funeral in her home town of Wauchope while living in Newcastle was a daunting and emotional task, but Karli made the distance completely manageable. Trying to coordinate such an important event from another city could have been incredibly stressful, but Karli looked after us every single step of the way. From our very first contact, her phone and email correspondence was incredibly prompt, clear, and reassuring. She truly went above and beyond her duties, guiding our family with exceptional kindness, deep empathy, professionalism and genuine understanding during such a painful time. No question was too small, and no request was too much trouble for her. Karli was incredibly helpful with every single detail, listening closely to what we wanted and ensuring our exact hopes for Mum's funeral were beautifully carried out. Her wonderful support took a massive weight off our shoulders when we needed it most, so we could just focus on saying goodbye to Mum. We are so incredibly grateful for everything she did for us and can’t recommend her and the team highly enough.

TG
Tim Goldsmith23 June 2026

As a church minister, I've worked with a wide range of funeral services all over NSW. Gemma from Hastings was a clear and thoughtful communicator, she was proactive in making sure that everything was ready, and had tested things like the slideshow beforehand to ensure a smooth service. The funeral I was presiding over was seamless and allowed the grieving family to focus on what was important, rather than having to deal with details. Highly recommended!

JP
Jude Prichard1 February 2026

Despite requests to keep us informed my mother was cremated without notification to her family. We were not planning to attend the cremation but had family assembled overseas to make their own significant events- prior to gathering for her memorial and spreading of the ashes. We were beyond devastated.

K
K20 December 2025

Thankyou to Gemma and the team at Hastings District Funeral services for making a devastating time in our lives manageable. So many aspects of a funeral that we thought we had to organise, was taken into your hands and handled with no stress and smooth allocation. We appreciated your kindness and understanding. Your offices were homely, inviting and comfortable for us to gather our thoughts for you prepare a beautiful service for our Father. Thankyou xx

CH
Cat H29 November 2025

Had the pleasure of having Gemma as the funeral director for my grandmothers funeral. She was patient and understand a in our pre-funeral meetings. Gentle and supportive at the viewing. Heartfelt and detail focussed at the funeral. I highly recommend asking for Gemma because she had a beautiful ability to meet people where they were at regardless of their age or state of grief. Thank you Gemma for making a difficult moment in our lives so simple, straightforward and heartfelt

DS
Diana Sztajniger1 October 2025

Gemma provided exceptional support and guidance throughout the organisation of our Mother's funeral. My brother and I immediately felt at ease with Gemma as she was very easy to communicate with. Her kindness, friendly manner and empathy made a difficult time much less overwhelming. I would highly recommend Gemma for her outstanding service. Thank you Gemma and the team at Hastings District Funeral Service.

Funeral directors in Port Macquarie compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Port Macquarie are compared.

RankProviderRatingReviewsOpen Sat.
1Hastings District Funeral & Cremation Service (this page)★ 4,838Yes
2Mark G Hammond Funeral Services★ 4,713Yes
3Mid Coast Funeral and Cremation Service★ 4,317Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00