Find Funeral Director AUAdd your business
← Back to Port Macquarie
Mid Coast Funeral and Cremation Service

Mid Coast Funeral and Cremation Service

4.3(17 reviews)See reviews ↓·Port Macquarie

About the company

Mid Coast Funeral and Cremation Service is a funeral director based in Port Macquarie, New South Wales. It is the only local family-owned and operated funeral home in the Hastings District. The business is operated by the Gough family and has served the community since 2001. It has over 50 years of experience. The business incorporated Tranquillity Funerals, Forster. It has offices in Port Macquarie, Wauchope, and Forster.

Michael Gough is Managing Director and Funeral Director. He has been in the funeral industry since 2002 and has over 20 years of experience. Sharon Gough is Managing Director and Senior Funeral Consultant. She entered the funeral industry in 2010 and has over 15 years of experience in the local area. The business offers funeral ceremony arrangements, cremations, eco-friendly caskets, and memorials.

What customers say

Based on genuine customer reviews

Compassionate guidance through a difficult time is the theme that runs through the feedback for Mid Coast Funeral and Cremation Service in Port Macquarie. Several customers describe the care shown by Pieta and her team as professional, kind and unhurried, with families feeling supported from the first phone call onwards. More than one review highlights Sharon, Karen, Ged and Michael by name, crediting them with patience, empathy and a willingness to accommodate unconventional requests without fuss. An observation shared by more than one reviewer is how smoothly arrangements came together, from the order of service booklets and floral tributes to photo displays and live streaming that allowed relatives overseas to take part.

Families note the personal touches added without being asked, the respectful conduct of the service itself and the ongoing availability of staff for extra information afterwards. The casket, cremation and monument services offered through the business are reflected in accounts of complete, well-organised funerals, and reviewers describe feeling heard, included and looked after at their most vulnerable. Gratitude for send-offs that felt fitting to the person being remembered is expressed again and again.

Casket serviceCremation serviceFloristMasonry contractorMonument makerAged Care Service

Reviews

Reviews are taken from publicly available sources.

DC
David Connolly7 March 2026

Pieta and the Team at Mid Coast Funerals and Cremations - Port Macquarie I want to extend my deepest gratitude for the exceptional care and support you provided during such a difficult time for my family and me. From our very first phone call, your empathy and professionalism were evident. The way you handled my dad’s celebration of life was truly remarkable. You went above and beyond to ensure that we felt comfortable and supported throughout the entire process. It made a world of difference to us. Thank you, Pieta, from the bottom of my heart. Your kindness and dedication will always be remembered.

SW
Scott Wendt8 October 2025

Pieta and her team at Mid Coast Funerals took great care of my mother’s funeral in a professional, kind, compassionate way. We would have no hesitation in recommending Pieta and Mid Coast to care you family in the hardest of times.

CR
Craig Roser22 August 2025

There are not sufficient words to say about the team at Mid Coast Funerals. Pieta, you are one of earths angels and we will be forever so grateful for your professionalism, kindness, empathy and support for us during this difficult time. We just simply cannot thank you enough ♥️ Jan, Belinda, Craig and family

AR
Ann-Margaret Rooney27 March 2025

From the moment we met Sharon, we felt fully supported. She never rushed us and provided so much invaluable information and detail. The funeral announcement for Martin Connaughton was perfect and what Sharon suggested for the order of service booklet was so thoughtful. The flowers, the photo,the slide show, the faultless live stream so our families and friends in Australia, Scotland and Ireland could join us and introducing us to the most amazing celebrant - we couldn’t have done this without Sharon. Thank you for making the most difficult situation, a celebration of my partner (Martin’s) life. We really couldn’t have gotten through this without Sharon. Thank you from myself, my family as well as Martin’s family in ireland and all our friends.

MT
Malaika Townes2 December 2024

Atrocious customer service and extremely overpriced. Staff are insensitive and rude. I’ve never had a more troubling experience with a business. Do NOT use!

DA
David and Elizabeth Morgan29 August 2024

People who respect people when no one is watching. Integrity and care are great words to describe Midcoast Funerals.

SB
Sandra Bamford13 October 2023

From the moment I first contact Midcoast funerals they were supportive and accommodating to our family and their needs. Nothing was too much trouble and everything we requested was not only doable but done with heartfelt warmth and empathy. I guess its the understanding of family working with family... but we certainly felt heard, included and special at our most vulnerable time. We can not express enough gratitude and relief that we found Mid coast funerals at our time of greatest need.

Funeral directors in Port Macquarie compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Port Macquarie are compared.

RankProviderRatingReviewsOpen Sat.
1Hastings District Funeral & Cremation Service★ 4,838Yes
2Mark G Hammond Funeral Services★ 4,713Yes
3Mid Coast Funeral and Cremation Service (this page)★ 4,317Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00