Find Funeral Director AUAdd your business
← Back to Geelong
Jonathan Hepner Funerals

Jonathan Hepner Funerals

4.5(34 reviews)See reviews ↓·Geelong

About the company

Jonathan Hepner Funerals is a family-owned business run by the Hepner family for four generations in Geelong, and is not part of a larger corporation. Jonathan and Wendy Hepner are proprietors, and Jackson Hepner serves as manager and funeral director.

The company is a member of the Australian Funeral Directors Association and its team includes funeral arrangers, embalmers, bereavement care and catering coordinators. It offers cremation, burial and prepaid funeral services.

What customers say

Based on genuine customer reviews

Jonathan Hepner Funerals is described by those who have arranged burial, cremation and celebrant-led ceremonies in Geelong as a funeral home where warmth and professionalism sit side by side. Staff members, among them Jackson, Stefan, Nikki and Alice, are named again and again for treating each family as individuals rather than as just another booking, listening closely to what is wanted and guiding relatives through the decisions that follow. The celebrant service draws particular praise for personal touches, including excerpts of a loved one's handwriting, favourite music and sayings, bookmarks and golfing memorabilia, all gathered into services that felt tailored to the person being remembered.

A theme running through the feedback is reliability: arrangements were pulled together at short notice without any loss of quality or attention to detail, while webcasts and printed service booklets were thoughtfully organised so that interstate relatives could take part. Reviewers repeatedly mention the steady guidance offered from the first conversation through to the burial or service, together with the calm and attentive manner of staff at the chapel and reception. As families describe it, the outcome is a fitting send-off that honours the wishes of the deceased and eases a difficult period.

Funeral celebrant serviceFuneral home
Jonathan Hepner Funerals — Customer photo
Jonathan Hepner Funerals — Customer photo

Reviews

Reviews are taken from publicly available sources.

JT
Jonathan Taylor22 June 2026

I'm writing this 'belated' review to say a big thankyou to Alice @ Hepner Funerals for your excellent service and support to myself and the family for Anthonia Ekkel's Burial and Thanksgiving Service. In my time of taking funerals and working with various Funeral Companies your assistance stood out as exemplary for your attentiveness and calm manner. Keep it up Alice ... that's a great gift! With many thanks ... Reverend Jon Taylor

GB
Gavin Bourke9 June 2026

I'd like to thank Stefan and all the staff from Jonathon Hepner Funerals for the professional, compassionate, empathetic and respectful manner in which they conduct their business. Our family was deeply comforted knowing our that our Mums final farewell would be so beautifully prepared for and carried out according to her wishes. I cannot recommend this organisation highly enough.

CD
Caroline Danaher18 March 2026

Thank you Jackson for your calm and engaging support you gave us. You gave us all the time we needed and as though there was noone else. You always managed to find a way to do what we wanted. Your suggestions were invaluable. Thank you so very much for your care of us.

PH
Par Hwy12 February 2026

A beautiful place you would rather never visit. I was here to farewell a friend who passed a few days before here birthday. Parking is good. Bus stops are close. I didn't take many vids or pics because it felt wrong.

WO
Woon Ooi14 January 2026

Hi Jackson, I just wanted you to know that we are so grateful for you and your team, and the kind and empathic way you all managed the funeral of my mum. Every person (at JHF) in every interaction (from first being greeted at reception, meeting with you, at the office answering our calls) were so kind, patient and thoughtful throughout the whole process — nothing was ever too hard. From the phone call in the middle of night, accidental enquiry on a Sunday, last minute additions and changes. You make dying easy! In the best possible way. Thank you for everything you’ve done for us, and I’m sure it’s the same wonderful service you offer all your clients. Geelong is blessed to have someone like you and your team, doing what you guys do during some of the hardest times for some people’s lives.

AB
Anna Blackey9 May 2025

Leaving this review for Hepner Funerals, their staff, and Jackson Hepner. I cannot speak highly enough of their professionalism and genuinely caring approach during a difficult time. Jackson's kindness, knowledge, and steady guidance were invaluable. He thoughtfully arranged the funeral webcast and a beautifully designed service booklet — both a testament to his commitment and attention to detail. From our first conversation to the day of the service and beyond, the entire team showed compassion and quiet competence. Their pricing was also competitive and respectful — appropriate to the occasion and handled with the same thoughtfulness as everything else. My family and I are deeply grateful for the support and care we received.

BM
Brodie McPhie20 June 2024

Cannot speak highly enough of Stefan and the staff at JH Funerals. The care and compassion they showed us, all the extra attention to detail they showed. My father was well looked after and his service was everything we wanted. Thank you is not enough, but thank you.

Funeral directors in Geelong compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Geelong are compared.

RankProviderRatingReviewsOpen Sat.
1Funerals & Farewells★ 5,018Yes
2Jonathan Hepner Funerals (this page)★ 4,534Yes
3Tuckers Funeral & Bereavement Service★ 4,336Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00