For funerals in Sydney, Victoria Cross Funerals is most often represented in reviews by director Nicole, also referred to as Nikki, who acts as the main point of contact from the first phone call through to the day itself. Families describe being kept up to date at each stage, with specific requests, from floral arrangements to the order of service, accommodated rather than pushed toward a standard format. Availability outside office hours is mentioned by more than one reviewer as something they relied on in the days after a death.
Reviews
5.0 / 5 · 111 totalMy mother’s graveside service was structured, well timed, and executed with care. Showing concern for the rain, Victoria and her team set up a canopy and chairs for the elderly, and styled the memorial table with grace and simplicity. Every detail was handled with respect. It was an experience that honoured the culture and customs we wanted to include. Thank you, Victoria, for helping us create a meaningful send off for my mother.
This is the 3rd loved one Victoria looked after for my family and her compassion and love was unconditional. Victoria looked after every detail from start to finish, holding our hand and making such a hard time comfortable. I can’t thank Victoria Cross funerals enough.
We’re very grateful to Victoria and the team at Victoria Cross Funerals for the care and support they showed our family after our father passed. Victoria guided us through everything — from the coffin, flowers, hearse and cars, to Dad’s dressing and presentation, and coordinating the viewing, funeral and wake. She made a very difficult time much easier to manage. Everything was handled with compassion and attention to detail. The condolence cards were a lovely touch and greatly appreciated. Thank you again, Victoria and your team. We wouldn’t hesitate to recommend Victoria Cross Funerals.
We are incredibly grateful to Nicole and the team at Victoria Cross Funerals for the continuous care and support they provided during such a difficult time for my family. Nicole was compassionate, patient, and attentive throughout the preparations of my late Mother's Catholic funeral. She dedicated countless hours to assisting us with the Order of Service booklet and went above and beyond to accommodate every one of our family's wishes. Her professionalism, kindness, and attention to detail made the entire process seamless and less challenging. We highly recommend Victoria Cross Funerals and especially Nicole for the genuine and sincere care they provide to grieving families.
Victoria Cross Funeral were exceptional in their support, care and service. Victoria handled all aspects of our father’s funeral in an extremely compassionate and expedient manner. We are extremely grateful for the way in which a painful and sad goodbye was made beautiful and peaceful. I cannot recommend Victoria Cross Funerals enough. Sophie
To Nikki and the entire team at Victoria Cross Funerals — There are no words that can truly capture how grateful we are for the care and support you gave our family during the most difficult time of our lives. Nikki, you were with us every step of the way — available at any hour of the day or night — and your presence made an unbearable process feel manageable and even beautiful. Your compassion, humility, and genuine warmth are rare qualities, and they shine through in everything you do. You didn't just provide a service — you carried us through one of life's hardest moments with grace and love. Without question, you are the finest in the industry. We cannot thank you enough. You will always hold a special place in our hearts. Thank you, our beautiful Nikki. 🙏🤍
We were really happy with the service provided by Victor Rullis Funeral Service for my grandfather. They truly went above and beyond during such a difficult time. Everything was handled with care, compassion, and professionalism. The picture book they created looked absolutely amazing and was such a special touch for our family. We’re very grateful for the support and attention to detail—they made a hard day that little bit easier.