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White Lady Funerals Southport

White Lady Funerals Southport

4.8(49 reviews)See reviews ↓·Gold Coast

What customers say

Based on genuine customer reviews

Families in Southport arranging funerals, repatriations and celebrations of life speak with consistent warmth about the care received from this funeral director and cremation service. Reviewers repeatedly highlight the compassion of named staff, particularly Jenny Crewes, Del Mathews and Leanne, describing them as gentle, patient and attentive from the first meeting through to the follow-up call made a week afterwards.

Clear communication and careful attention to detail emerge as recurring themes, with families noting that their wishes were respected and that each step was explained along the way. Several buyers describe the organisation of services and transportation as smooth and thoughtfully arranged, including a repatriation from Queensland to Wales and the transfer of a loved one to the Central Coast for a life celebration.

Floral arrangements, a chosen celebrant and the dignified presentation of the service itself are mentioned as elements that came together beautifully, while post-funeral arrangements are described as running smoothly and on time. An aspect raised across a number of reviews is the reassurance families felt through calm guidance during an emotional period, and one account notes that the same care was shown when the firm handled a father's funeral some twenty years earlier. The consistent thread is dignified, well-organised support that families remember long afterwards.

Cremation serviceFuneral director
White Lady Funerals Southport — Customer photo
White Lady Funerals Southport — Customer photo

Reviews

Reviews are taken from publicly available sources.

KC
Kusco Colour10 July 2026

In a difficult time with the passing of my Dad, Del at White Lady Funerals helped make it easier. It was a smooth process from beginning to end. Thank you!

DT
Deb Thurlow22 May 2026

We would like to Thank the White Lady's at Southport for all they did to help our family in the passing of our mother Shirley Munday .A special Thank you to Del at Southport for her kindness and helpful words and helping us with the transportation of mum to the central coast to the White Lady's at charmhaven were everything was so beautiful arrange for mums Life celebration🤍🤍

DT
Debbie Thwaites18 May 2026

Thank you for giving my husband and father to the family the dignity he deserved. The team at white ladies were nothing short of amazing , compassion, caring and attention to detail. Thank you for the follow up call a week later to see how we all were that was next level. 💖🌼💞🌼💗

DE
Denise Ellis13 May 2026

I cannot thank Leanne from White Lady Funerals enough for the care and guidance she gave for my Mom’s funeral recently. Mom was given such care and dignity that I never imagined. Leanne helped me every step of the way , being gentle and compassionate. 5 stars is not enough Thank you

TJ
trevor jewell19 April 2026

From start to finish, dealing with Jenny and the team at White Lady was a very positive experience. They did an amazing job and made the process very easy with their compassion and professionalism. On the day of the service, the whole operation was flawless and beautifully presented.

CM
Claudia Marks17 March 2026

We used White Lady Funerals last year after our beautiful mother passed away suddenly and unexpectedly. From the first phone call Dell put us at ease with her gentleness, calmness and compassion. It was an incredibly stressful time for our family and Dell and her team made the experience so much better for us. All the details were put together in a quick amount of time. She had answers and ideas for us which we couldn’t even fathom because of our grief. We had a private viewing in their lovely office in Southport the night before the funeral and for most of us in the room it was our very first time seeing our mum. She was prepared beautifully and the atmosphere within the room allowed all of us to grieve and spend time with our Mum. I have no words for how wonderful the team was on the day of the funeral. So caring, calm, gentle and incredibly compassionate, they ensured every single detail was adhered to as planned. They even called weeks later once the death certificate had arrived with several copies for us to distribute as needed. We could absolutely NOT fault them and were so grateful that we chose them to say goodbye to our mum. Choosing a funeral home after losing a loved one is such a daunting experience and we are so glad we chose Dell and the team at White Lady Funerals Southport. We would have no hesitation in recommending them to anyone. Thank you Dell and Team. Love from Claudia, Doris & Anton

LO
Linda O,Donnell26 February 2026

The ladies from white lady are absolutely fantastic so caring in every way they take time to listen to every aspect on what you want to farewell your loved one such a hard thing to do but they are always there for you, especially a big thankyou to Jenny she was wonderful and nothing was ever too much for her to take the time with us not sure what we would of done without her. Highly recommended to anyone Linda and karen

Funeral directors in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Solace Family Funerals★ 5,0104Yes
2Somerville Funerals Nerang★ 5,089Yes
3Above & Beyond Funerals★ 5,069Yes
4Artisan Funerals★ 5,045Yes
5Rite of Passage Funerals★ 5,042Yes
10White Lady Funerals Southport (this page)★ 4,849Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00