Reviews
4.5 / 5 · 34 totalI'm writing this 'belated' review to say a big thankyou to Alice @ Hepner Funerals for your excellent service and support to myself and the family for Anthonia Ekkel's Burial and Thanksgiving Service. In my time of taking funerals and working with various Funeral Companies your assistance stood out as exemplary for your attentiveness and calm manner. Keep it up Alice ... that's a great gift! With many thanks ... Reverend Jon Taylor
I'd like to thank Stefan and all the staff from Jonathon Hepner Funerals for the professional, compassionate, empathetic and respectful manner in which they conduct their business. Our family was deeply comforted knowing our that our Mums final farewell would be so beautifully prepared for and carried out according to her wishes. I cannot recommend this organisation highly enough.
Thank you Jackson for your calm and engaging support you gave us. You gave us all the time we needed and as though there was noone else. You always managed to find a way to do what we wanted. Your suggestions were invaluable. Thank you so very much for your care of us.
A beautiful place you would rather never visit. I was here to farewell a friend who passed a few days before here birthday. Parking is good. Bus stops are close. I didn't take many vids or pics because it felt wrong.
Hi Jackson, I just wanted you to know that we are so grateful for you and your team, and the kind and empathic way you all managed the funeral of my mum. Every person (at JHF) in every interaction (from first being greeted at reception, meeting with you, at the office answering our calls) were so kind, patient and thoughtful throughout the whole process — nothing was ever too hard. From the phone call in the middle of night, accidental enquiry on a Sunday, last minute additions and changes. You make dying easy! In the best possible way. Thank you for everything you’ve done for us, and I’m sure it’s the same wonderful service you offer all your clients. Geelong is blessed to have someone like you and your team, doing what you guys do during some of the hardest times for some people’s lives.
Leaving this review for Hepner Funerals, their staff, and Jackson Hepner. I cannot speak highly enough of their professionalism and genuinely caring approach during a difficult time. Jackson's kindness, knowledge, and steady guidance were invaluable. He thoughtfully arranged the funeral webcast and a beautifully designed service booklet — both a testament to his commitment and attention to detail. From our first conversation to the day of the service and beyond, the entire team showed compassion and quiet competence. Their pricing was also competitive and respectful — appropriate to the occasion and handled with the same thoughtfulness as everything else. My family and I are deeply grateful for the support and care we received.
Cannot speak highly enough of Stefan and the staff at JH Funerals. The care and compassion they showed us, all the extra attention to detail they showed. My father was well looked after and his service was everything we wanted. Thank you is not enough, but thank you.