Heaven Funerals
About the company
Heaven Funerals is a family-owned and operated business that has been caring for families in the South East Queensland region for over twelve years. It was founded by Ross Pokere Snr, who began funeral directing in 2007 in New Zealand before starting Heaven Funerals in Brisbane in 2013, and the company is the first fully New Zealand-qualified Funeral Directors and Embalmers to operate out of Brisbane.
The company has over 50 years of combined experience in Christian, Buddhist, Sikh, Hindu and atheist funerals, offering burial, cremation and repatriation options across Brisbane and surrounding areas including Logan, Ipswich, Redlands, the Gold Coast and the Sunshine Coast.
What customers say
Based on genuine customer reviews
Heaven Funerals is based in Springwood and provides funeral and cremation services to families across greater Brisbane. Enquiries about a particular service are handled directly by the business.
Reviews
Reviews are taken from publicly available sources.
We can't thank Teru for everything they did for our family during one of the hardest times of our lives. From the very beginning until Dad's final farewell at the cemetery, Teru was there every step of the way. He treated our Dad with the utmost care, dignity, and respect, and he showed our whole family genuine kindness and compassion throughout the entire journey. Nothing was ever too much trouble, and he always went above and beyond to make sure everything was taken care of. Because of his support, we were able to focus on being with our Dad and our family. Thank you, Teru, for your professionalism, compassion, and the love you showed us. We will always be grateful and highly recommend your services to anyone looking for a team that truly cares. May God bless you all. 🤍
Ross and team were impeccable for the preparation and management of my mum-in-law's funeral. Their patience, humility, quiet and peace-filled confidence made the day that much easier. We had a beautiful service and it helped to received Ross' guidance and leadership. Thank you Heaven Funerals. Truly grateful for all you do.
Grateful we had Heaven to look after Mum’s funeral. They occupy that sweet spot in funeral services - experienced and professional while maintaining a genuine, personal approach. Ross and Pene were very kind, respectful and thoughtful in everything they did. We weren’t rushed at all. Nothing was a bother. Put simply, it felt like angels from Heaven were looking after our family.
Luteru, your service and assistance have been truly exceptional. Thank you for guiding me with such care and ensuring my daughter was prepared with the utmost dignity and respect for my wishes. You provided our immediate family, relatives, and close friends with the sincerity and space we needed to properly say goodbye, both at the funeral home and in the chapel. In Filipino culture, we hold a deep reverence for our deceased loved ones, and you honoured that tradition perfectly. Thank you from the bottom of my heart for making this possible during such a difficult time. Es🙏🙏🙏
If you or your family are looking into a funeral home for your loved one, or people to trust with your loved one to take good care of them while they are in their care, I highly recommend HEAVENS FUNERALS. I can’t thank you guys enough and especially the brother Luteru - thank you so much for your services throughout mums journey. From the day you picked up mum, our visit, viewing and dressing her, you helped out big time with me and my little siblings and cousins, gently showing us how to get mum ready for her homecoming - she was beautiful and looked like she was only sleeping. Your assistance did not stop with the care you provided our Mum - you were extremely patient and showed immense compassion towards our family. Quick to answer any questions we had during the process - from the initial enquiry regarding your service, to allowing us to drive Mum from the car park to the cemetery on her “final ride”, allowing also my family to walk with our traditional Tapa Cloth to cover her during this ride - we are truly grateful for allowing us to do these things. Thank you for allowing us to honour our dearest mum with dignity, love and care. It was a pleasure having you Luteru and Heavens Funeral part of our mums journey. Faafetai Lava and thank you again for helping us give our Mother the best send off. One truly fit for a Queen . Much love to Heavens Funerals from the NIKOLAO family.
No words!-Our Mum was so well looked after. We couldn’t be happier. Heaven funerals went above and beyond. The service was top tier. Luteru was amazing, helpful, understanding and so caring from day one. Thank you!
The most professional, honest and down to earth people in the Funeral Business. We have trusted Ross and his team with my father and now more recently my son Jesse. I can not recommend Ross and Heaven Funerals enough. Everything is hassle free and actioned fast along with very competitive pricing. A massive Thank You for way you helped send off my boy a couple of days ago.
Funeral directors in Brisbane compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Compassionate Funerals Queensland | ★ 5,0 | 181 | Yes |
| 2 | Tony Hollands Funerals | ★ 5,0 | 160 | Yes |
| 3 | Legacy Funerals - Funeral Services and Cremations Brisbane | ★ 5,0 | 80 | Yes |
| 4 | Bethel Funerals | ★ 5,0 | 29 | Yes |
| 5 | Brisbane Funeral Care | ★ 5,0 | 24 | Yes |
| 11 | Heaven Funerals (this page) | ★ 4,9 | 219 | Yes |








