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M.H. O'Rourke Funeral Directors

4.8(25 reviews)See reviews ↓·Canberra

What customers say

Based on genuine customer reviews

Funeral direction carried out with compassion and professionalism is the recurring theme in feedback about this Queanbeyan business, which customers describe as a smaller family operation serving the Canberra district. Several reviewers name funeral director Janna, recalling how she guided families through arrangements after a sister's or father's passing, spoke carefully with a mother whose first language is not English, and handled meetings with sensitivity. Cath is mentioned for the thoughtful questions asked at a first meeting and for helping with two parents' funerals years apart, while Jason and the team are credited with explaining each step, showing patience and empathy, and making an uncomplicated process possible.

Dimitri is remembered for answering questions readily and for assisting with follow-up details about a death from many years earlier. A point made in several accounts is the personal touch at services and the sense that no request proved too difficult. Families who first approached a larger funeral company note the immediate difference in care and consideration. The same commitment is described across services held in different years, including funerals for mothers and fathers, with staff guiding relatives through a difficult time and allowing them to say a loving goodbye.

Funeral director

Reviews

Reviews are taken from publicly available sources.

NE
Natalie Eldridge18 June 2026

Cath and the team were amazing with helping with both my mums funeral nearly a year ago and my dads funeral 5 years ago. They are the most compassionate and caring team I have had the please of dealing with. They helped make a horrible situation easy and helped guide us along. 100% recommend this team.

SC
Sandra Clutterbuck3 February 2026

Jason and Josh looked after us and the service of our 13 year old son. They were more than compassionate and caring. They held our hand every step of the way. They made a very hard ordeal manageable. Thank you Jason & Josh.

JB
Jeff Buckpitt16 September 2025

Bigger Funeral Companies Are Not the Best I initially started by going to a much larger funeral company in Canberra. However, it quickly became evident that their service left a lot to be desired. So...I decided to try a smaller family business, namely MHO'Rourke. The difference was immediately apparent. I met Cath and her whole approach was caring and considerate. At the first meeting she asked a lot of helpful questions. She was obviously a compassionate person that I could trust. (By contrast, the other company was more about getting the contractual documents signed, with little interest in what I actually required.) After our first meeting Cath was regularly in contact and made the process as straightforward as possible. One important difference between MHO'Rourke and the other company that I dealt with, was that Cath was present on the day of the funeral. The first company I had dealings with, operate on the basis that you make the arrangements with one person and then have a different person organise things on the day. MHO'Rourke does not do this and it was one of the major reasons I would strongly recommend them over its larger competitors (which appear to operate in a way that maximises profit rather than service). And in case you are wondering, the pricing of the two companies was much the same.

JH
Jessica Hopkins11 September 2025

Couldn’t have asked for better care and love with my Mum. Was the best a goodbye could be. Jason and the team were so empathetic and also extremely professional. Thank you all so much.

MK
Mark Knowles19 January 2025

We had a great team look after us in our time of need. They were professional, compassionate, helpful and friendly. Would use them again. In fact this is the 2nd time we have used the service.

DA
Dylan Anderson17 June 2024

Heaven sent Our family is so thankful to the team, but especially Janna, who helped us through such a difficult period with poise, kindness and an incredible amount of compassion. They were honest, fair dealing to make sure that our loved one was sent off with the dignity that they deserve. They explained all our options and what we could do as a family or leave for their team to do. Thank you so much!

MB
Melody Black27 March 2024

The team at M.H O'Rourke were compassionate, professional and provided us with excellent support from the moment we contacted them following the sudden death of our father. Similarly, when our mother died they provided a wonderful service with compassion and kindness during a very difficult time. We appreciate the wonderful service they have provided to us on both occasions.

Funeral directors in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1Simple Goodbyes Funerals★ 5,0113Yes
2Lovell Meizer Funerals★ 5,028Yes
3Tender Funerals Canberra Region★ 5,07Yes
4M.H. O'Rourke Funeral Directors (this page)★ 4,825Yes
5White Lady Funerals Tuggeranong★ 5,03Yes
Contact
+61262971052www.orourkefunerals.com.au113 Crawford St, Queanbeyan NSW 2620
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00