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William Cole Funerals

William Cole Funerals

4.3(52 reviews)See reviews ↓·Canberra

About the company

William Cole Funerals was founded by Bill and Christine in 1990, and the business has since grown in size and reputation. Their daughter Judy has been part of the business since she was a teenager.

The company offers green funeral options, including cardboard and wicker caskets and coffins, bush burials, and biodegradable urns, and also offers funeral services exclusively managed by a team of female Funeral Directors.

What customers say

Based on genuine customer reviews

William Cole Funerals serves families across Canberra, and the recurring theme in feedback is the professionalism and empathy shown by its staff from the first planning conversation through to the service and burial. A handful of customers describe the guidance they received as organised and efficient, with arrangements handled smoothly and exactly as planned.

Named team members including Fiona, Amanda, Melissa, Georgia, Helen, Denis and Naithan are singled out for kindness, responsiveness and a calm presence that lightened the burden of difficult decisions. One thing mentioned again and again is the range of options available, the dignity and respect shown to the person who had died, and the way staff kept families informed before and after the funeral.

Particular appreciation comes for services held at the chapel in Gold Creek, for help securing certification so remains could be repatriated overseas, and for celebrants such as Richard Bevan who worked alongside the team. Reviews time and again mention how the warmth and even humour of staff helped families through grieving, with the care given to those who could no longer say thank you also acknowledged. The lasting impression is of a dependable, compassionate firm that supports families through every stage of arranging a farewell.

William Cole Funerals — Customer photo

Reviews

Reviews are taken from publicly available sources.

JD
Jasper Do Little24 April 2026

Highly professional and reliable. Georgia kindly helped expedite obtaining a death certificate so we could take the remains of my father-in-law back overseas in time. Thank you.

KM
Keane Marsh18 March 2026

We are so grateful to William Cole Funerals for their care and support. Helen was incredibly kind and supportive throughout the entire process, and made such a difference during a very difficult time. The team have now taken care of my family a few times, and each experience has been handled with compassion and professionalism. They are easy to work with and genuinely care. I wouldn’t go with anybody else. Thank you again

NA
Nick A22 January 2026

Thank you to Denis and William Cole Funerals for your professional, responsive and compassionate service. The service for my Mum ran like clockwork - exactly as planned. We found William Cole Funerals easy to work with and the fact that they were so well organised and offered such a good range of options made things a little easier for us at a very difficult time.

KM
katrina momcilovic21 January 2026

My sincere thanks and gratitude to Amanda and Fiona. Both of these lovely ladies are a true asset to William Cole Funerals

SH
Sarah Hart16 August 2025

We want to thank William Cole funerals for helping us through the recent passing of my father-in-law. We felt genuinely supported throughout this time. Helen was great to our family and in particular it was lovely to have someone who understood and accepted our cheeky humour, and shared some laughs with us during sad times. It takes a special person to be able to care for those who can never say thank you, and honour and respect them in their last moments on this Earth in a physical existence of human form. I’ve told Phill that when I poison him next weekend, not to worry as I will ensure Helen leads his funeral. I’m just joking, I’m too busy next weekend…. 😂 (sorry, there’s that sense of humour again!) Here’s a little picture I had made when Phill’s brother Rob passed in 2018. His dad, Don is now proudly standing there beside him (along with our animals who they are looking after for us) 🥰 Thank you again. We know Dad would have been having a cheeky giggle with us too.

CD
Christine Dale18 March 2025

Special thanks to Melissa for all of her help in planning my Mum’s funeral. My family are incredibly grateful for your kindness and ensuring we could celebrate and honour my mum’s life in a dignified and respectful way.

MB
Maddison Bourke13 March 2025

I can’t put into words how grateful I am for the compassionate care and professionalism shown by William cole during a challenging time in our lives. From the moment we walked into William cole, we were met with warmth and understanding. Judy guided us through every step of the process with gentleness and respect, ensuring that we felt supported and cared for. Judy took the time to listen to our needs and wishes, helping us to create a tribute that truly honored our loved one's life. What stood out most to us was Judy's genuine empathy. Judy didn’t just see us as clients She saw us as people who were grieving. She offered comforting words, support and communicated throughout the process, making us feel less alone during such a painful time. The facility itself was beautifully maintained, creating a serene environment that allowed our family to gather in remembrance. The staff was equally caring and attentive, ensuring everything went smoothly throughout the entire process. Thank you, William cole/ Judy for your exceptional service and kindness. You helped us navigate our grief with dignity, and for that, we will always be thankful. We couldn’t have asked for a better person to help us celebrate the life of our loved one. With heartfelt gratitude, Maddison

Funeral directors in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1Simple Goodbyes Funerals★ 5,0113Yes
2Lovell Meizer Funerals★ 5,028Yes
3Tender Funerals Canberra Region★ 5,07Yes
4M.H. O'Rourke Funeral Directors★ 4,825Yes
5White Lady Funerals Tuggeranong★ 5,03Yes
11William Cole Funerals (this page)★ 4,352Yes
Contact
+61262533655williamcolefunerals.com.au60 Nettlefold St, Belconnen ACT 2616
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00