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The Natural Funeral Company

The Natural Funeral Company

4.8(23 reviews)See reviews ↓·Adelaide

About the company

The Natural Funeral Company is South Australian owned. It offers simple, traditional or natural burials and basic or full service cremations, covering traditional, natural, alternative, holistic, family-led, celebrant-led and LGBTQI+ needs.

Prepaid funeral funds are invested with Australian Unity, and the company has partnered with a finance company to offer payment options, allowing families to arrange funerals immediately and pay over time, sometimes with an interest-free period.

What customers say

Based on genuine customer reviews

Families arranging farewells for a parent, a grandparent or a spouse describe this Marleston funeral director as a small, independent operation where the named directors, Colin and Grace, treat each service as a personal undertaking rather than a transaction. Customers recall the patience shown from the first enquiry, including one who returned years after an initial question about natural burials because of the helpful way that approach was handled.

Reviews time and again mention the calm, compassionate manner of the staff and the way families were guided through decisions without pressure. The planning itself draws consistent praise: ceremonies were tailored to the wishes of the deceased, with pre-recorded messages and live streaming arranged between rooms and overseas locations, and a larger chapel organised when numbers outgrew the original space.

Respect for the person who had passed and for the grieving family comes up often, as does the willingness to absorb last-minute changes and complicated family situations while remaining direct and professional. One family notes the small, independent nature of the business sat well with them, and another describes Grace as hardworking, empathetic and kind. The farewells themselves are remembered as gentle and meaningful, with each detail of the day handled without fuss.

Reviews

Reviews are taken from publicly available sources.

AB
Andrew B17 October 2025

We chose The Natural Funeral Company for our mother because we knew she would have wanted a gentle, natural farewell. Colin and Jess exceeded our expectations. They have a deep respect for both the person who has passed and the process of the service. Their approach is so respectful, and it felt like they were true partners in creating a meaningful service. They were completely understanding of our needs and made sure everything felt right and authentic. We are so grateful to them for providing such a wonderful, personal service for our mum

EC
Eric Chan9 December 2024

The Natural Funeral Company, Grace was an wonderful and caring funeral director. The whole team and herself were so professional and extremely supportive, patient and understanding and helpful with every step of the process. Thank you Grace and the team, we are appreciate everything you did for us.

RP
Roger Peters1 May 2024

The Natural Funeral Company, Colin Clark Funeral Director was an absolute pleasure to talk to and help me find closure for my wife’s funeral on Monday 29th April . Colin organised ,live steaming to two locations in the U.K. playing pre recorded messages from both locations there. My son and I felt the original room was not big enough so Colin organised next room up (doubled in size to original room ) advising us that an over flow room adjoining the chapel would allow people not able to be in the chapel , to view proceedings comfortably. Colin introduced us to the celebrant Janine Saundercock who made us feel comfortable coming to meet us at our home and was just wonderful on the day. Janine spoke clearly and with compassion getting all name and titles (sister in law, Niece, Mother, sister, Dearest Friends ) all correct . Janine was so encouraging when it came to reading the Eulogy our family managed to do this on the day . Thankyou Janine for being on standby to take over if we had last minute fears or breakdowns . Colin was very Technically savvy and we had no technical issues, with live streaming , music and photo slide presentation 60 + photos. Absolutely no issues at all. To have closure on our Funeral that meant so much to so many was a credit to Colin and Janine. I would recommend highly The Natural Funeral Company . If you want peace of mind for yourself and your loved ones and closure without the worry then you are at the right place with Colin and his team at The Natural Funeral Company( Richmond ). Thank you so much Colin and Janine. Yours Sincerely ,

CL
Cheryl Lim23 February 2024

The Natural Funeral company were so wonderful to our family during the difficult time of organizing our Mum’s funeral arrangements. Grace who was our funeral director was a hardworking, empathetic and kind person, gave us all the options that we could choose from and recommended wonderful ideas to make the process as easy as possible, with brevity. The service was handled beautifully and as silly and biased as it sounds, it was the best funeral I’ve been to and it ran so smoothly. Thank you Grace and team. We had a beautiful service for mum which will add to the wonderful memories we already have of her.

BO
Brad Osborne27 July 2022

Grace and the team at the natural funeral company are the most amazing compassionate people around. Extremely understanding and so patient and helpful with every step of the process. They are not there to line their pockets at all!! 10/10 recommend to anyone who is having to go through such an emotional and challenging time.

TB
Tara B4 August 2021

Saying goodbye to my Nan was so hard. I've never have to organise a funeral before and I was so unsure of where to start. But I am so glad that we went with The Natural Funeral Company. Because in all honesty, Grace was an absolute godsend. She was so patient, so caring and it felt like family, helping family. She treated my Nan with the utmost respect and care as she did the family left behind. The service was wonderful and one that my Nan would have been proud of. I can't thank her enough for practically holding my hand through out the whole process as I fumbled my way through it all. But it all came together beautifully in the end. If you need a funeral company that feels like family. Please, choose The Natural Funeral Company. They are amazing! Thank you again everyone ♥️

KK
Kit Kat18 March 2021

It really is a tough situation to deal with when a family member passes away. Making decisions so soon is very hard. I made the initial enquiries on behalf of Mum who was struggling dealing with the loss of her son. This was the first time we have used the Natural Funeral Company. We are satisfied we made the right choice. Based on our experience we would definitely recommend them and use them again in the future. We like the fact that it is a small family business with staff that are genuine and caring. Colin from the Natural Funeral Company was prompt with responding to our queries, helpful and he made sure Mum's wishes were met. Colin was professional and understanding at all times. All went well and there were no issues or problems whatsoever. Thankyou Colin and staff at Natural Funeral Company.

Funeral directors in Adelaide compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Adelaide are compared.

RankProviderRatingReviewsOpen Sat.
1Embrace Funerals★ 5,0198Yes
2Bare | Funerals & Cremations | South Australia★ 5,035Yes
3Farrell & O'Neill Funerals★ 5,018Yes
4Blackwell Funerals Black Forest★ 5,08Yes
5Alfred James Funeral Homes - South Plympton★ 5,03Yes
9The Natural Funeral Company (this page)★ 4,823Yes
Contact
+61883113991www.naturalfuneralcompany.net140 Richmond Rd, Marleston SA 5033
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00