W Larcombe & Son Funerals

Kim and the ladies were exceptional with 4 days to organize a funeral. They were all compassionate and professional and we couldn’t have felt more supported.

We used W Larcombe and Sons, Dubbo for my father in-laws funeral early February From the first meeting we were unhappy, however it had been my father in/laws specific request that we use this company so we persisted (we later learned that they had changed hands after our Dad had written his request, had we know this we would not have proceeded with them) We were extremely disappointed and unhappy with every aspect of their service (or lack of) at a time when you need support and compassion and a company to step up and takeover the arrangements for a loved ones funeral - something you would expect from a funeral home - to help ease your burden, W Larcombe did the opposite and only added to our stress and anxiety We literally had to do everything to organise the funeral they offered no assistance Afterwards we needed a breakdown of costs for probate and assets disbursement and despite requesting, in writing, 3 times (once to the owner directly) our request was met with no response whatsoever I would NEVER use or recommend this company

I love you and miss you dad and mum.

Larcombes conducted my brother’s funeral in a small country town. Even though it was well out of Dubbo and they had to deal with a lot of family members, they did it very well and the funeral went as well as a funeral can. Polite and efficient, I can recommend them.

Called with an odd request - looking for help with locating my grandmother's grave to see if they have any more info in their archive than what the historical society has (Larcombe & Sons are listed on the burial records). Barbara, who answered, was one of the rudest people I have ever spoken with in customer service in my life, barking repeatedly "I don't know how you think I can help you!" Finished the call as politely as I could, but shaking and in shock. I sincerely hope folks who are in active grief are not spoken to the same way.

Staff is rude and have no compassion. We decided to use a different funeral home as we were having to chase up for information, staff wouldn’t organise transport of our loved ones body so we could put him to rest. Disgusting they need to close up and get out of this business as it’s a sensitive time for families