Tobin Brothers a Guardian Funeral Provider Kingston

Tobin Brothers provided exceptional care for our mum’s funeral. Because she had a pre‑paid service, everything was organised smoothly and gently, which made a very difficult time so much easier for our family. Their compassion was genuine, and they guided us through details we didn’t even think of — or simply couldn’t face in our grief. The rooms were beautifully presented, calm, and comfortable, giving us a space where we could gather, breathe, and honour Mum with dignity. We are deeply grateful for their professionalism, kindness, and the steady support they offered when we needed it most.

I used Tobins Funeral services for my sons burial in November. It took two long weeks to cremate my son, grieving with little communication from the funeral home, police or anybody on how the process works. I was told the coroner was out of town. I live out of the country and was trying to put some closure behind me. I had a list of items I wanted taken care of and was promised by Tobins staff that it would be done. First and foremost was a death certificate, without it you can't do anything. I was promised an interim certificate after the final viewing. I recieved nothing except the bureacratic line of the coroner was out of town and it would take 6 to 18 months to recieve the death certificate and his possesions that were taken and not given back, no inventory of items taken..Little did I not know all of the extra paperwork and money that was involved from the government that I was not informed of by Tobins or the coroners office. What kind of heartless group of people work in the coroners office that make people who are grieving wait for whatever junk you have to do. If this is how the system works, i'm just a workker bee and you do as I say. thats just sad. I have a news flash for the coroners office too, hire more people.Three months down the road with no communication from the police or coroners office and I'm ready to lose what's left of my mind. Sorry excuses and bull do not make a right. My advice to Tobin's, don't make promises you can't keep. You have made my life 1,000 times harder because now I have to do your work while still crying from my loss. What a sorry, sad situation made worse by incompetent people, I cannot say more.

Carolyn was such a godsend for my daughter and her husband who lost their baby prematurely. She was supportive, compassionate, kind and caring. Looking after our Angel Skylah all the way. Thank you Carolyn 🩷

The team at Tobin Brothers is exceptional and very professional. They ‘met’ online since everyone was either overseas or in another state, to provide an overview & advice. Cameron who worked with us, took time to address questions with us personally when we popped by. He continued to work with us till after the cremation. They are so respectful & comforting. Kudos to a lady at Fyshwick centre when I stopped by for viewing with my son. She showed so much empathy. I was very touched. Highly recommended this family business!

Cameron and team were exceptional in every aspect. They were extremely thoughtful and sensitive to this difficult time for the family.