Mackay Family Funeral Home

This funeral home is a family business run by Simon and Kayleen Law, with funeral homes in Mackay, Proserpine and Bowen. Simon and Kayleen purchased the business from Jeff and Judy in May 2024, and also own and operate Milton Ulladulla Funeral Services.

Its history traces back to 1998, when Jeff and Judy started Funeral Transfer Services Australia; the Proserpine funeral home was added in 2010. Services offered include cremation, burial and 'The Gentle Way' funeral services.

Mackay families have a funeral director in Michael and his staff, whose care and compassion are singled out in feedback covering the funerals of both parents. The arrangements for each service were managed with sensitivity, and the family credits the team with handling matters respectfully from the first meeting through to the funeral itself.

Michael is named directly, and the praise rests on the personal manner in which the funeral director duties were carried out, rather than on any particular product or package. Repeat reliance on the same funeral home for two parents suggests consistency in how services are conducted, with compassion and attentiveness described as central to the experience.